Average Rating
From 209447 reviews
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Customer Reviews
94% of our customers would recommend ClickMechanic to their friends.
Reviews on the ClickMechanic website are only ever left by paying customers, so you know exactly how the mechanics on our network have performed in the past.
Great job on the car, very prompt and great communication, I will definitely be bringing my car to him in future!
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I found your company via the internet. From the moment I signed up with you regarding urgent repairs to my vehicle, I was impressed. I received a message stating that Michael would be my mechanic and had been allocated to me. At this point, I was also given a reference number. Michael called me the day before he was due to come out (between 12 and 2 p.m.) to understand the full circumstances of the car's issues, what I had been told the problem was, and my own observations. Later, I received another call from Michael, letting me know he could arrive by 9:30 a.m., which was perfect as my car could no longer be started, and I was relying on taxis. He arrived the next morning and completed the assessment of my car. It was then decided that the repairs could not be done on my driveway, so the vehicle needed to be taken to Luton, where his garage is located. Michael was keen to get the job done quickly. He arranged for a pick-up truck to collect my vehicle and transport it to Luton, which cost me £130. He was passionate, very professional, and kept me well informed throughout the process. However, there was some confusion due to the constant emails and messages stating that you were unable to allocate a mechanic, even though the car had been with Michael since the 18th. Money was removed from my account to cover the repairs, then refunded, and at one point, it seemed as though the job had been canceled. Despite these hiccups, my car was returned today, and I’m happy with both the car and the repairs. Michael even had it cleaned before returning it. The only negative aspect was that Michael needs to manage customer expectations better. For example, in my case, I had a rented vehicle and a business to run. If he had said, “We’re looking at about three days, mate,” instead of implying it might take a week, I could have planned accordingly. This would have saved me from needing to extend the rental or pay for additional taxis after the three-day mark when the car was still in Luton. As someone with a business and commitments, managing my expectations was critical. Nevertheless, I would rate the overall experience a 9/10.
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Darren is the best. He was very friendly and had an excellent attitude. Solved the problem quickly and efficiently. Highly recommended.
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The job was complicated by a seized bolt and took a lot longer than expected. However Thomas persevered and did a great job. Very satisfied. Thanks
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Chris was great, turned up on time and completed the work fully, gave some good advice, much appreciated and I would definitely recommend and use again.
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Patson was extremely frendly and knowledgeable about the model of car I have.One
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Dragos was great. He efficiently removed the old spark plugs and installed the new ones. He got Bosch ones, which is a reputable brand. The car started without issue and has been fine all week. Many thanks.
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Unfortunately because the windscreen wipers worked while the technician was there he could not identify the fault. This leaves me with the potential of the windscreen wipers stopping the next time used. I say technician because he was a technician not a mechanic, in other words totally relies on what the computer says.
Vehicle Health Check
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Happy with job, thank you. Diagnostic done rapidly and fault cleared efficiently
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was dreading what the problem was with my van but after 20 minutes The guys had it up and running they also gave me good advice on what to do to keep my van in good condition for the future worth every penny
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Matty from Matty's Motors was fantastic. Texted me to say he was on his way and arrived on time, working non-stop for four hours on a complex timing belt job in the freezing cold. Hopefully he enjoyed the tea and biscuits! The price was very reasonable and we were booked in within two days of our initial message. All local garages were booked up for two weeks.
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Mohammed was great, helpful and knowledgeable and clearly happy to go the extra mile to help.
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My mechanic was friendly has to reschedule for later time and great with communication, very friendly and has knowledge
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Very good service, car picked up, fixed and dropped off the next day. Very happy with the work.
Coolant/antifreeze drain & refill
Coolant expansion tank replacement
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Prompt communication from offset with regular updates on sourcing the correct part. The replacement of the Volvo V40 clutch slave cylinder was conducted in a professional and efficient manner with respect to my vehicle. Gwilym had a can do attitude with an excellent knowledge base and overcame a few setbacks with the installation in a confident manner. Overall, an excellent experience. I would definitely use his services in the future.
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Very quick and efficient on completing the work and sorting the issue. Has sent on details in case a similar thing happens again so very helpful
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He was friendly I am very happy with his work I recommended and I will tell my friend and he is very useful
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Arrived a little late but responded to my message quickly. Unfortunately he couldn’t help with my cars issue but tried hard to give me answers. Gave me advice on what I should do next. Although couldn’t help. I would recommend
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Mo was fantastic. Helpful and knowledgeable, did a great job. Car feels like new now. Always worrying trying to find reliable people to work on cars, highly recommended. Cheers guys.
Brake pads replacement - front (all)
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The lads were very professional and did a great job changing my brake fluid. The job they carried out was explained to me perfectly upon completion as well. ✅✅✅