Please see below ....I've sent this email to enquire why I've been charged a different amount. Look forward to your reply.


Why have you charged me £152.90?

Labour would seriously not be £137.90 ……..

I was advised it would be:



Booking ref 14180217
Hi Mark,
A pre-authorisation of £80.58 has been made for your booking with Acs tomorrow at 08:00. This is for your information only, you do not need to take any action.
These funds have been pre-authorised in accordance with our booking policy and Acs will not charge you until the booking is completed. If you have any questions about the pre-authorisation process please click here.
If you have any further questions regarding the booking please contact your mechanic by clicking here.
Thanks,
The ClickMechanic Team




From: ClickMechanic
Sent: 10 October 2024 15:37
To: mdavies181@gmail.com
Subject: ClickMechanic - Booking Receipt


Booking ref 14180217
Hi Mark,
Congratulations your booking with Acs is complete! Acs has charged £152.90 to your card.
Remember to use ClickMechanic for your:
• Servicing and MOT - Get an MOT for £19 when booking any service! Includes FREE collection and delivery.
• Repairs - No job too big or small! The mechanics on our network come to you, so no more waiting in dingy garage waiting rooms.
• Pre-Purchase Inspection - Thinking of buying a used car? Get one of the trusted mechanics on our network to check it over for you and ensure there are no nasty surprises under the bonnet!

To book your mechanic again in future please click here, enter your vehicle details and select the work needed.
Thank you again for booking via ClickMechanic!
Best wishes,
The ClickMechanic Team
Booking receipt Printer friendly version


Vehicle details
Vehicle: Audi A4 2.0L Diesel 2019
Registration no: BJ19SXP
Mileage: 30,669 miles

Labour
Coolant/antifreeze drain & refill
Vehicle collection on transport

Parts included
£15.00 Engine coolant/antifreeze

Subtotal
£137.90 Labour
£15.00 Parts

Total
£152.90
Receipt sent by ClickMechanic Ltd on behalf of Assured Cars Supermarket Limited, registered company number 11182922



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Frequently asked questions:
• Can I leave a review for my mechanic?
Yes, you will receive another email shortly with all the details.
• My mechanic has said further repairs are needed, how do I get a quote for the work?
The mechanic will tell you what needs to be fixed, and will provide a quote through ClickMechanic. No need to pay the mechanic directly.
• What can I do if there is a problem with my repair?
In the very rare instance that there is an issue with your booking we are here to help. Our dedicated resolution centre can be found here.
• How can I book Assured Cars Supermarket Limited again in future?
You can book Assured Cars Supermarket Limited via their profile, just hit "Book Mechanic" to get started.
We’ll let your mechanic know you’ve requested them, and arrange for the work to be carried out to suit your schedule.
If you have any questions about your booking don't hesitate to contact your mechanic Acs via our messaging centre, or directly on +447766030904. Read more

Friendly and knowledgeable, I do appreciate his work . It gives me confident in knowing that am buying a good car with my money.

Acs did an outstanding job. The inspection report was very detailed and thorough. Great communication.
Very happy that the inspection helped with my decision to purchase the car or not.
Highly recommended

Happy with the work carried out… very convienient having the car picked up and dropped off… will def use again

Brilliant, straight to the point and finished with 35min...

Explained in detail of the problem and fixed it.

Got me out of a hole at short notice.
Picked up the car and replaced the starter motor. Thank you for your help.

I was happy with the work carried out and the collection and delivery of the vehicle.

Very friendly drivers who picked up and dropped car off. Great service. Provided the old filters and plugs so can tell work actually done. Would recommend

Excellent job and explain the issue very well! Good experience and service. Definitely will use again.

Hussain was brilliant, will definitely be sending more work his way very soon 🙂