Assured Cars Supermarket Limited , West Midlands | ClickMechanic

(53 ratings)
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5 years professional experience
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244 completed bookings
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Active since June 2024
Qualifications
- NVQ Level 3 Qualified
Assured Cars Supermarket Limited , West Midlands | ClickMechanic
Acs M
29th November 2024
Nissan Micra Engine oil & filter replacement
Coolant/antifreeze drain & refill
Overall
Quality
Punctuality
Communication
He replaced the engine oil and coolant. Good communication. Also offered some maintenance tips.
Reply from Acs:
Thank you for your feedback! We’re glad you were happy with the oil and coolant replacement and found the maintenance tips helpful. If you need further assistance or advice, feel free to reach out anytime!
28th November 2024
Mazda Mazda2 Diagnostic Inspection
Vehicle Health Check
Overall
Quality
Punctuality
Communication
Unfortunately because the windscreen wipers worked while the technician was there he could not identify the fault. This leaves me with the potential of the windscreen wipers stopping the next time used. I say technician because he was a technician not a mechanic, in other words totally relies on what the computer says.
Reply from Acs:
Dear customer,
Thank you for your feedback.
During the appointment, our qualified technician thoroughly inspected the wiper system, including the wiper arm, motor, and related components, and confirmed that everything was functioning correctly at the time.
Intermittent issues can be challenging to diagnose when the fault is not present during testing. If the problem persists, it may require further investigation into the electrical system, which can only be carried out when the issue is actively occurring.
Please feel free to reach out to us should the problem reappear, and we will be happy to assist further.
Kind regards
Read more
25th November 2024
SEAT Ibiza Power steering pump replacement
Overall
Quality
Punctuality
Communication
Never meet the mechanic just the recovery driver. Communication was very good.
Reply from Acs:
“Thank you for your feedback.
We’re glad to hear you were pleased with the communication. To clarify, all repair work on your vehicle was completed by our skilled mechanics at our garage.
The pickup and delivery service was handled by our drivers to ensure a convenient and seamless experience for you.
ACS Mechanic
46 stoney lane
Next to Jobcentre
B128af
Regards acs-ClickMechanic
24th November 2024
Volvo S80 Standard Pre-purchase Inspection
Overall
Quality
Punctuality
Communication
Excellent service. Concise, honest and helpful. Saved us from buying an unsuitable car. Good communication, explained everything clearly and answered all of our questions. Really happy with the service and would use again.
Reply from Acs:
Thank you so much for your kind words!
We’re delighted to hear that you were happy with our service and that we could assist you in making an informed decision.
Your satisfaction means a lot to us. If you ever need any help in the future, whether it’s advice or services, we’re always here to assist.
We look forward to serving you again
20th November 2024
Vauxhall Corsa Premium Pre-purchase Inspection
Overall
Quality
Punctuality
Communication
My assigned Mechanic ACS was flawless from introduction to submittion of inspection report with photos. The report evidenced vechile issues that has been a life saver, as cost of repairs would have been more than the price of the vechile.
Reply from Acs:
Thank you for your fantastic feedback!
We’re thrilled to hear that you were impressed with our service and the thoroughness of the inspection report.
Helping you avoid costly repairs and make an informed decision is exactly what we aim for. If you ever need assistance in the future, we’d be more than happy to help.
Thank you for choosing us
16th November 2024
Renault Megane Diagnostic Inspection
Overall
Quality
Punctuality
Communication
Although later than booked he arrived and gave me some good advice that put my mind at ease and made the fix easier to process when taking to a garage
Reply from Acs:
“Thank you for your feedback! We’re glad our technician could provide helpful advice to put your mind at ease and make the repair process smoother for you. We apologize for the delay in arrival but are happy we could assist. Please don’t hesitate to reach out if you need any further help in the future!”
14th November 2024
Renault Modus Plug-in Diagnostic Inspection
Overall
Quality
Punctuality
Communication
Hussain was very helpful and informative when he carried out a diagnostic check on my car. Although he couldn't complete the work, he advised me on the next steps to take. He was very helpful and would highly recommend! :)
Reply from Acs:
“Thank you for your wonderful feedback! We’re glad to hear that our staff was helpful and informative during the diagnostic check on your car.
While we couldn’t complete the work this time, we’re happy to have provided guidance on the next steps.
Your recommendation means a lot to us, and we’d be delighted to assist you again in the future
14th November 2024
Dacia Sandero Stepway Major Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
I was very pleased with the service I recieved , the gentlemen who collected and returned my car were very friendly .
I was very pleased with the work carried out
Reply from Acs:
Thank you for your kind review!
We’re delighted to hear that you were pleased with the service and the work carried out on your vehicle.
Our team takes pride in providing a friendly and professional experience. If you need any assistance in the future, we’d be more than happy to help
13th November 2024
Mercedes-Benz Sprinter Premium Pre-purchase Inspection
Overall
Quality
Punctuality
Communication
I'm happy with the work carried out by mechanic Acs
a professional service provider with explanations about any issues found.
Fully recommended
Thanks,
Mac
Reply from Acs:
Thank you, Mac! We’re glad to hear you were happy with the inspection and service provided by our mechanic. Your recommendation means a lot to us. We’d be delighted to assist you with any future needs, including diagnostics, pre-purchase inspections, servicing, or repairs. Thanks again for choosing us!
Many thanks
ACS Mechanic
46 stoney lane
Next to Jobcentre
B128af
9th November 2024
Renault Kangoo Diagnostic Inspection
Overall
Quality
Punctuality
Communication
Hussain found the issue (low battery) straight away but also checked if there was anything else. I would recommend him to friends
Reply from Acs:
Thank you for your feedback! We’re glad we could quickly diagnose the issue and ensure everything was thoroughly checked. Your recommendation means a lot to us, and we’re always here to help with any future vehicle needs.
Many thanks for your trust!
ACS Mechanic
46 stoney lane Next to Jobcentre
B128af
acs-ClickMechanic