Custom Vehicle Works , Hampshire | ClickMechanic
(13 ratings)
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20 years professional experience
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51 completed bookings
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Active since October 2024
Custom Vehicle Works , Hampshire | ClickMechanic
Paul R
1st December 2024
Volkswagen Eos Interim Service
MOT with collection & delivery
Fit 2 rear tyres
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Customer Vehicle Works were great, they were friendly, knowledgeable and happy to offer advice and guidance.
I would certainly recommend and wouldn't hesitate to use them again.
Very happy
30th November 2024
Kia Sportage Clutch replacement
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They were amazing, helpful kept me updated with the progress of the repair
28th November 2024
Fiat Panda Timing belt replacement
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Great job on the car, very prompt and great communication, I will definitely be bringing my car to him in future!
28th November 2024
MINI Mini Countryman Clutch replacement
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I wouldn't recommend this service it cost a lot more than quoted took over a week and the tray under the engine fell off on the A27 destroying itself.. very stressful.toom
Reply from Custom Vehicle Works:
Good morning Simon, many thanks for your critique. We welcome all feedback good or bad so we can work on improving our business. The labour remained the same despite the incorrect vehicle specifications (we were not informed it was a 4x4 model). We are glad to hear the job we carried out is working perfectly, as we contacted you after this review to check. Please note we also ordered a new undertray which has now been refused. In regards to communication, customer was informed that there might be delay post dropoff as we are moving workshop, but we are very aware that this is an important feature of customer service and will work very hard to improve it. Many thanks, Paul. Read more
21st November 2024
Toyota Celica Tyre fitting
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I didn’t see much of him but he was friendly & professional. He explained what he was going to do and completed the task in a timely manner….
21st November 2024
Mercedes-Benz SLK Coil spring replacement - rear (both)
Adjust Handbrake for mot failure
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I had a failed MOT, but my mechanic was on the ball and got the failed parts quickly replaced for me. Good communications and very fair charging for all of the work. Would definitely use this company again!! 👍👍👍👍
16th November 2024
BMW 1 Series Brake pads replacement - front (all)
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Very impressed with the service. 100% will use again. Collected from my house, brakes changed and dropped back home within 2 hours!!!! 5****
10th November 2024
Hyundai Tucson Brake discs and pads replacement - front (both)
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It was all very good. Car, taken away, repaired and returned - very convenient. Mark was very polite and friendly. Can't fault the service.
9th November 2024
Ford C-MAX Major Service
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Done a great job! Nice guy kept me informed all the way through the process. Friendly and convenient service
6th November 2024
Hyundai i20 Clutch replacement
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Mark was great. Great guy, lovely to talk to. Helped me understand the issues with the car. Was very patient. Was happy to return the car to me at work as I couldn’t be home to receive. On return the car had a knocking sound that he fixed immediately for me. Great company, fair prices beating all garages around. I would deffo use in the future! Have already recommended to all my driving friends!