Custom Vehicle Works , Hampshire | ClickMechanic
(80 ratings)
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20 years professional experience
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296 completed bookings
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Active since October 2024
Custom Vehicle Works , Hampshire | ClickMechanic
Paul R
26th February 2025
Vauxhall Zafira Vehicle Health Check
Bleed clutch
Overall
Quality
Punctuality
Communication
Paul and his team were great. I was impressed with their transparency and efficiency. I recommend Paul for everyone!
22nd February 2025
Vauxhall Combo Alternator replacement
Alternator belt replacement
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Quality
Punctuality
Communication
Brilliant work absolutely not a drama for him to fix the van.
He managed to replace the alternator from the car park with no dramas!
22nd February 2025
Kia Venga Clutch replacement
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Quality
Punctuality
Communication
Very happy with Paul would certainly use him again was very punctual and immediately phoned me to say that the supplier had sent him the wrong clutch so advised me that it would not be ready until the Saturday
21st February 2025
Volkswagen Scirocco Full Service
MOT with collection & delivery
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Quality
Punctuality
Communication
I had a fantastic experience with Paul, my mechanic.
He picked up my car for its MOT and service, kept me updated throughout, and even uploaded images of the replaced oil and air filters, which was a great touch.
The whole process was smooth and hassle-free, and the car was delivered back in top condition.
Honest, reliable, and professional service-highly recommended!
13th February 2025
Honda CR-V Battery replacement (vehicles without stop/start system)
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They called to arrange a time frame of arrival and completed the work very quickly.
12th February 2025
Audi Q5 Crankshaft oil seal replacement - front
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Quality
Punctuality
Communication
I recently had my car repaired by Paul, and I couldn’t be more pleased with the service. They replaced my camshaft pulley seal, and from start to finish, the experience was excellent.
The team maintained great communication throughout the process, keeping me updated and even providing photos of the work being done, which I really appreciated. It’s rare to find a garage that is both transparent and trustworthy, but these guys absolutely are.
Not only did they complete the job to a high standard, but they also identified other issues that I wasn’t aware of, helping me avoid potential problems down the line.
Their attention to detail and honesty have earned my trust, and I’ll be using them for any future work on my vehicle.
Highly recommended for anyone looking for reliable, professional, and skilled mechanics!
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12th February 2025
Volvo S40 Engine oil & filter replacement
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Punctuality
Communication
Paul is the doctor that we all need to stay safe on the roads .
He told me everything so that I can understand
7th February 2025
Hyundai i10 Clutch replacement
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Quality
Punctuality
Communication
Paul was amazing he did a brilliant job at a very good price.
I would fully recommend him to everyone
I will certainly be using him again in the future
Thanks again Clive parker👍
7th February 2025
Ford Focus Major Service
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Communication
Paul did a great job, good communication throughout. Highly recommended.
6th February 2025
Ford Focus Clutch replacement
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Quality
Punctuality
Communication
I did not have the mechanic you said as he was on holiday....I did not get my car back till past 8pm in the evening as the stand in mechanic said he had issues....did not contact me, had to keep asking where my car was, do not trust the work and have no paperwork to show the work was done
Reply from Paul:
Hello, thank you for your feedback. I appreciate it as it helps me improve my business. I am sorry you are disappointed with the service your received. If I may address a couple of these points. I believe there was a misunderstanding as the job was not carried out by a stand in mechanic. I can personally guarantee the work carried out is to the highest standard. You were informed of the delay by phonecall and also the garage stayed open late to make sure you got your car back same day. Ceased components can be tricky as I don't want to damage anything while trying to remove them, adding to the cost of repair.
In relation to the paperwork, there is a paid invoice from Click Mechanic to you, with proof of the work done with pictures. But, I am very happy to prepare a separate receipt directly from my business and email/post it to you, whichever is best, please let me know via text message. Also, please don't hesitate to contact me if you any concerns or questions.
Thank you, Paul
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