Average Rating
From 168335 reviews
Quality | |
Punctuality | |
Communication |
Customer Reviews
94% of our customers would recommend ClickMechanic to their friends.
Reviews on the ClickMechanic website are only ever left by paying customers, so you know exactly how the mechanics on our network have performed in the past.
Henry, was totally on the game and carried out all the test to confirm the diagnosis was correct before carrying out the work
Quality
Punctuality
Communication
Interim service and MOT. Car failed MOT on a bulb, but A1 garage replaced it free of charge and then issued a pass certificate. I was grateful.
MOT with collection & delivery
Quality
Punctuality
Communication
Jordan was extremely quick, knowledgeable and efficient, and had my new battery installed literally within minutes of his arrival. I recommend him very highly!
Quality
Punctuality
Communication
Andrew was excellent, really happy! Car works perfectly now, thank you very much
Quality
Punctuality
Communication
Yes we were happy as Urgo managed to get the car started but we still don’t know why it didn’t start. He gave us a few suggestions of what it could be
Quality
Punctuality
Communication
Booked a service and MOT, both carried out. Communication from Chris was good from start to finish. Very pleased again with his service.
MOT with collection & delivery
Quality
Punctuality
Communication
Dylan was super friendly and efficient, despite the poor weather still had a smile on his face
Quality
Punctuality
Communication
Andy was brilliant, explained everything as he went. Highly recommended.
Quality
Punctuality
Communication
Brian was excellent very patient and persistent until he found and rectified the problem
Quality
Punctuality
Communication
Bogdan was fantastic Fixed the issue and gave me the reassurance I needed. Very happy with the work he carried out. Quick and efficient
Quality
Punctuality
Communication
Jed was a really nice guy and I’m happy with the works he has done on my car, was on time and did everything he said we was going to do
Quality
Punctuality
Communication
Stuart was amazing, friendly and polite. Car fixed, when I took it out for a drive a warning light came on, I called Stuart and he came straight back and problem solved.
Quality
Punctuality
Communication
He was so good. Gave me a lot of good advice and was very honest about everything. He even went the extra mile to help me with other questions I had. Super friendly. Top guy
Quality
Punctuality
Communication
Awesome job. Diagnosed my issue very quickly. Punctual and friendly. Recommended further work and I was very confident to proceed.
Quality
Punctuality
Communication
This person did not communicate with me after confirming the booking (I also paid a premium for the slot). I sent numerous messages (as did clickmechanic themselves when I let them know the issue) with no reply. He eventually replied saying his van had broken down in an area that had no signal, so couldn't do anything. He eventually responded and said he'd be with me between 10 and 12 the next morning. He did not arrive between these times either and eventually came later on that afternoon. When the person arrived he could not speak or understand English, so explaining the issue to him was almost impossible. He ran a diagnostics check (basically plugged in his monitor into the car and showed me the results) but nothing related to the issue I had highlighted in my initial booking (the car's thermostat).
Quality
Punctuality
Communication
Lee was great arrived on time and cracked on with the job from start to finish despite the poor weather conditions. Would definitely recommend Lee.
Full Service
Quality
Punctuality
Communication
Carl was great did a fantastic job would recommend highly 5 Star great communication very pleasant to deal with.
Quality
Punctuality
Communication
Sean gave a comprehensive pre purchase report on the vw caddy I was buying
Quality
Punctuality
Communication
Friendly awesome and punctual and job was completed in no time. Happy with the work carried out
Quality
Punctuality
Communication
Simon was very friendly, very helpful, gave some good advice as well as fixing the problem