Jack was very professional, kind and honest. Thoroughly went through the issue and provided a report for the work required.

Mitch was punctual, communicated well and diagnosed the issue with the car very quickly, all issues explained and repaired.

Although, after the full service, my car is handling quite well now, that still doesn't excuse the things that happened. I naively told my mechanic about the wheel bearings being changed last year, and me being suspicious that this took place. He then asked me which ones had been replaced. A bit odd. Shouldn't he know? Can't he figure it out? Then proceeded to tell me another wheel bearing needs replacing. As usual, no evidence is provided and you are forced to believe them. The cost of this job with replacing a bulb which I wasn't aware needed replacing was £274.01 because of course it is. The labour alone is £189.49 for an hour and a half work which is insane. What is really suspicious is that I had a detailed report in 2022 and all wheel bearings were put down as in the green. But maybe last year's garage took off my wheel bearings and replaced them with nasty ones. Also, wheel bearings should last a minimum of 85k miles. My car has done 71k. This is all very highly suspicious and there needs to be a new system introduced that guarantees to customers that work needs to take place, with provided evidence. But what really annoys me is that the email sent to me about the M.O.T. CLEARLY STATES that my car passed the MOT which includes checking the wheel bearings. Why would this be sent to me if it is not true? Just put in the email that it failed and list the failures. It is like you are just provoking me at this point. On top of this the original mechanic cancelled hours before he was due to show up so I guess one of their tools stopped working just that morning. What strange timing. I wonder what the real reason was. And also, to add insult to the whole experience, the mechanic added no report, but a tiny receipt where the printer had not worked and just printed a load of garbled mess. The receipt is completely unreadable and serves no purpose other than to aggravate me further. And he had my car for about 50 hours which is ridiculous. I contacted Click Mechanic to see if they would do anything. And low and behold they did nothing as usual and just sided with the mechanic. This is so typical in this country. Customer service is a redundant profession. Their job is to simply tell you that nothing is going to happen. None of these people ever help you. I am not happy with this experience. And I don't want to hear: "I'm sorry you had a bad experience and we didn't meet your expectations" nonsense that you constantly hear. Life is getting exceedingly unlivable in this country. I don't know how much more I can take.

Ben and Callum were really great, especially when the dealer was very unhelpful. I only spoke with the mechanics on the phone but they kept me up to date with where they were, what they were doing and when I could expect information. They were very patient even when they turned up to the dealer at the agreed time and found the place locked up. They ended up having to go back to the garage later and even then the dealer was very unhelpful. Despite that Ben and Callum didn't complain and got all the inspections done, emailed the results and called me to talk through. I'd absolutely recommend their service to people in the future. I was four hours away from the car and to have someone who overcame the issues, kept in touch and didn't make it feel like my problem was amazing. Great work team and thanks for your tenacity!

Ashley was very professional and I thank him for his time and effort. I would ask for him again if the need arises.

Gary very friendly, and helpful. Grateful for his advice if same fault occurs on car .

Velea was friendly and quickly diagnosed the issue (dead battery) while also communicating with me about the issue throughout.

Would happily use again. Knowledgeable and friendly, did a great job, even in the rain. Very grateful.

Halim did a fantastic job on my discovery sport. Timing chain, service and MOT. Excellent communication and a very good price. Would highly recommend..

Wallace was brilliant, he diagnosed that the disks needed replacing and advised not to just install pads

Mohammed was a very pleasant and polite fellow. However the regeneration and clean of my car’s DPF was a failure. As soon as I drove the car on the road the red filter full light came on. I would like the mechanic to return to fix the problem asap otherwise I have wasted £250.

Quick and courteous. Identified the fault and gave me the correct information to fix.

Fantastic, stress free. Turn up when said, new brake pads and disc, he was polite

I found Halim (mechanic) very respectful and listened well to my conversation regarding the car. He was very confident with his feedback to me , which made me feel more at ease.

Michael was on the ball. Zero complaints - a true professional. Super quick and efficient.

Jonathan did the inspection with a level of thoroughness that was impressive and sent the report through to me on the same day which was also very useful. Communication was friendly and useful, and he also gave me a call to alert me to a payment issue. So I am very happy.

Brandon was great, he was friendly communicated step by step and I am happy with the work completed, would definitely recommend!

Friendly, punctual and very helpful. Would happily recommend this mechanic!

Fantastic and stress free mot and service in a very long time. Second time I've had Scott do work on my car and will continue to come back whenever ever a repair is needed

Excellent Cameron was very knowledgeable kept us informed through out the job.