Average Rating
From 177138 reviews
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Customer Reviews
94% of our customers would recommend ClickMechanic to their friends.
Reviews on the ClickMechanic website are only ever left by paying customers, so you know exactly how the mechanics on our network have performed in the past.
I'm over the moon with the job done by Robert at Capital MOT. The alternator was replaced on my Citroen Picasso C4 for less than half the price quoted at my usual garage. Communication was great, the garage rang me to arrange next-day collection but bearing in mind the alternator wasn't working I opted to drop it to the garage myself while the battery was charged and the traffic was quiet. The job was completed next day as promised. It's been two weeks since the repair - I've done over 1000 miles now and everything is tickety-boo. Great service all round. Thanks
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i was very happy with the work carried out the quality ,communication excellent ,
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Very happy with the work carried out. Turned up on time, polite and efficient
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Callum was great and was good informative and punctual I was very happy with the service from start to finish
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This was my first time of using your service and Saf was excellent. Based on my experience with Saf, I would certainly be happy to use your services again and definitely book Saf too. I booked the premium pre purchase inspection and I am glad I did. Communication was exceptional throughout. from initially booking to completion. I did have specific concerns which I was able to share with Saf before inspection. He did call me, take photos and deliver a thorough inspection report. He was friendly and knowledgeable throughout and always quick to respond. I would happily recommend Saf and Click Mechanic based on this experience. The only thing they could do to improve is have a phone line. Sometimes it really can be quicker and easier to talk to a person. Thank you Saf and Click Mechanic.
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Very happy with tbe work done. Efficient, did the compressor change quicker than indicated.
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James was fantastic he swapped the booking for Friday evening instead of the Saturday I asked. He phoned prior to this I accepted. Couldn't be any more happier with James. Please thank him again for me
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Peters work was great but the customer service from click mechanics agent Jo was shocking , the issue I have is that once click mechanic has taken payment and the mechanic has to change the date it looks you funds in for 8 day hostage , then you get accused if having no funds to pay for the work , and trying to get sense back from the customer service agent is so poor its annoyingly stressful , there's no need for click mechanic to behave in such a way to accuse me of having insufficient fund when they all ready have locked the payment to there account , I as a customer should be treated by this company alot better , no offer of compensation even after the mechanic help my car overnight as I didn't pay , but after explaining and showing the mechanic the full payment was pending on my bank app , and it was click mechanics issue the payment didn't go though and me pleding that my chemotherapy appointment was the following day and need car to get there he brought it back , then 2 days later I lost all coolant, turns out I had a tiny slot in my heater hose which after 24hrs repaired myself as no mechanic got back to me , now the reason I used click mechanic was because the cancer treatment I'm.having I'm to ill to work on a car , but because of this issue I had to and now 2nd day in bed because I can't move , So again the mechanics are good but hold your car illegally if the don't recieve payment even though the click mechanic company has the funds in pre payment , the customer service is shocking and 💯 stressful , there not a company that helps its terminally ill customers that need a quick professional job done , I've been offered no compensation and I had to fix my own car that you've ment to have fixed . Not a good company at all
Vehicle Health Check
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He was very friendly but had limited knowledge and did not know how to start my car or turn the lights on. He was unable to resolve my problem.
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Perfect. Punctual, professional and very clean work. I will definitely use the service again.
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Charlie was great and very helpful and knowledgeable and professional on his job.
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Good clear communication- helped me come to a decision about the vehicle quickly.
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Tristan was great, very friendly and got the job done within two days of me asking for the quote
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Slav was first rate. Measured, very experienced, conscientious, and explained everything to me well. Highly recommend this service.
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Matthew was an absolute gem! He really saved the day. As a woman with a small child, some mechanics can be brash and intimidating but Matthew was so friendly and approachable. He is also very knowledgeable. Thank you Matthew!
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The service was okay overall, but I think £400 is far too expensive for just a brake replacement. From what I understand, the cost of parts and labour for that kind of job doesn’t usually justify such a high price. Also, the other issues I reported weren’t fixed, I still feel the overall cost was excessive for the work done. Based on this experience, I won’t be using this service again.
Brake pads replacement - rear (all)
Door Open Inspection
ABS Warning Light Inspection
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Everything was done quickly and effectively. Just want to see the fix has worked
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Gregor and his pal did a great job. They got supplied the wrong timing belt twice but they got it done. They got right one and came out on a Saturday evening and fitted it. Thank you very much boys and I will definitely use Gregor again in future. All the best to you
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Robert was fantastic before, during and after the job was done. Communication before the job was very clear and I would definitely recommend his services.
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Alan was easy to communicate with and completed the work quickly without any fuss.