Mobile Autocare , Essex | ClickMechanic
(1505 ratings)
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25 years professional experience
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4919 completed bookings
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Active since January 2016
Qualifications
- City & Guilds Level 1 Qualified
- City & Guilds Level 2 Qualified
- City & Guilds Level 3 Qualified
Mobile Autocare , Essex | ClickMechanic
Darren P
2nd July 2018
Mercedes-Benz SLK Plug-in Diagnostic Inspection
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Lee, our mechanic was friendly and very knowledgable. Very happy with his work. Would definitely use ClickMechanic again any time.
1st July 2018
Ford Focus Thermostat housing replacement
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After being messed around by 3 mechanics asking me to drive my undrivable car to them, I turned to Clickmechanics again after initially dismissing them. I had seen their website on the off chance looking for mobile mechanics. I thought they were a scam, especially when I was instructed to leave my card details. I stopped the booking and contacted them to see if I could book through PayPal. They didnt accept payment tis way, so I went back to searching for a mechanic elsewhere. After the 3rd mechanic, I did more research on Clickmechanics and found the company was registered on Companies House. I also found articles about its founder Andrew Jarvis, notably in the journal Management Today.
. I needed my car fixed and became desperate. So I booked and prayed. I received a courtesy call confirming the booking and an email. I was even more panicked thinking ' These might be smart hoaxers' . I called on they day the appointment just to see what would happen. An individual answered and advised 'Lee' was nearby and would be with me soon. In my mind I thought 'Okay, expensive lesson learned if noons turns up today'. So! When my doorbell rang and I saw a live person called Lee on my doorstep ready to fix my car, I was so relieved I could have fallen on bended knee and proposed to him! Lee was friendly and very helpful. He took time to show me the issues with my car. Trust me, I used to know next to nothing about my car. I just wanted to get in and drive! I have now revised that way of thinking thanks to Lee!
Unfortunately RAC had misdiagnosed the issue, so Lee had to explain the correct part needed to be ordered directly from my car dealer. This did take 2 days to arrive, but that was fine as I had made arrangements. When Lee arrived his manager Darren also arrived. So I am happy to confirm this service is REAL! Mobile mechanics at booked and DO come to you! I was extremely impressed by both Darren and Lees customer service skills and of course mechanic skills! I drove my car around for a week before leaving this review. So far so good! Thanks guys! Clickmechanics need to advertise themselves a bit more!
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Reply from Darren:
It was a really nice review and hopefully when potential customers read your review yes we are real and carry out jobs to the highest standards.
I’m extremely happy that you would recommend the the click mechanic service.
Again thank you for your kind words
29th June 2018
Vauxhall Zafira Ignition coil pack replacement
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Darren was great. Identified the problem quickly and was able to tell us exactly what needed to be done to fix it. He got the car running how it should be in no time at all. Wouldn't hesitate to use Click Mechanic again if we needed to
28th June 2018
MINI Mini Diagnostic Inspection
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Darren was my knight in shining armour!
Visiting my son and his girlfriend here in Essex from Wales 🏴 a strange light appeared on my dash board.
All of us being new to area found Click Mechanics via Google.
Everything from simple booking, to early appointment, to Darren’s arrival, and prompt diagnosis and treatment was extremely smooth and speedy.
Darren is a true gent.
27th June 2018
MINI Mini Car Won't Start Inspection
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Good communication and service. Very pleased with the work carried out. Darren was very professional.
27th June 2018
Ford Mondeo Front wheel bearing (one) replacement
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Darren was given the job of replacing a wheel bearing on my Mondeo. I wasn’t actually in at the time so my partner dealt with the guys while they went about their job. Darren and the boys were polite and courteous throughout and got the job done quickly. The car is now quite, great job. Will definitely use Darren again.
26th June 2018
Ford Focus Diagnostic Inspection
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Darren was excellent on the work carried out . He was friendly and knowledgeable and now what he said that could be the problem, I now hope on the next stage I can get the problem solved.
25th June 2018
Mercedes-Benz SLK Premium Pre-purchase Inspection
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Darren carried out an inspection on a car 380 miles away from where i'm based.
I was impressed by his in depth knowledge of the vehicle and the quality of report both verbal and written. The time spent carrying out the numerous checks was verified by the trader. Overall, delighted with Darren's work.
24th June 2018
Ford Focus Diagnostic Inspection
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Daniel arrived on time and repaired the car quickly. He said he is always available for late bookings which is really useful if I am working late
23rd June 2018
Mazda MX-5 Diagnostic Inspection
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Mechanic fantastic But I Just think £180 was over priced for a 22” long pipe