Mobile Autocare , Essex | ClickMechanic

Book Darren

(1471 ratings)

  • 25 years professional experience

  • 4818 completed bookings

  • Active since January 2016

Qualifications

  • City & Guilds Level 1 Qualified
  • City & Guilds Level 2 Qualified
  • City & Guilds Level 3 Qualified

Mobile Autocare , Essex | ClickMechanic

Darren P
I started out with my dad in mechanics in his garage learning the trade before going to college to get my qualifications. In 2002 I set-up Mobile Auto Care with my brother Lee. and the business has grown from strength to strength and we now have 10 mobile mechanics in the team who are all fully qualified. We will inform you of which of our mechanics will be attending your job when we accept it, you'll always be in safe hands! At Mobile Autocare we tackle all types of repairs and work on all makes/models of car, so whatever the issue we'll fix it!
Mark
31st July 2021
Volkswagen Transporter Full Service
MOT with collection & delivery
Brake fluid change
Pollen filter replacement
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Amazing. Was difficult as I was at work and he was super flexible, kept me informed throughout. Thoroughly recommended!

Cara
31st July 2021
Renault Grand Modus Timing belt replacement
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Darren and his worker were brilliant. Explained everything and showed me what they were doing it whilst doing it. Couldn't fault and will certainly be using again. Thank you. Also half the price of my regular garage for the same part to be fitted.

Metka
30th July 2021
Alfa Romeo 159 Diagnostic Inspection
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Darren was really great !! Very professional, respectful approach and well-presented.

Roger
30th July 2021
Vauxhall Astra Braking System Inspection
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Darren arrived promptly on time. Diagnosed the issues. And quoted quickly. He will be returning to complete the repairs ASAP

Jeanette
30th July 2021
Dacia Sandero Diagnostic Inspection
Major Service
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Darren was amazing. I can't praise him enough. Very knowledgeable, helpful and explained everything thoroughly.

Jean
30th July 2021
Vauxhall Corsa Full Service
MOT with collection & delivery
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Brilliant explained everything put us at ease great experience no problems

Gary
27th July 2021
Peugeot Boxer Glow plugs replacement (all)
Interim Service
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Sad to say very disappointed I actually thought wen I signed up with u I was going to get a quality but complete opposite darren was supposed to be the mechanic but I never met him at all as he sent a man called Tony I was given no reason y. Except this. If u have a dog u don’t bark yourself . Darren already cancelled the day before he was ment to come. Saying that he or someone had just had a baby. So will not be coming so we arranged for him to come at he following Friday. That is when a man turned up by the name of Tony But I was never informed of this . Tony said he changed all the glow plugs and oil but when I looked at the report on line he hadn’t intact it said that one plug was put back broken I rang darren who said he would get back to me in 5-10 min times I haven’t heard from him since I rang again but he does not answer he’s phone So I have a broken glow plug in my van , also Tony couldn’t get of one of the service light and said someone would come and back and turn it off, If I’m honest I feel completely gutted. I’ve paid for something that has been fully carried out and at a loss of what to do can u help me , I didn’t even want to send this but I thought only fair on you and others to know exactly what kind of people are carrying out your work I feel completely ripped off and embarrassed that I have I still have not heard one word from Darren or Tony please contact me so I know at least you have this. Read more

Reply from Darren:

To completely simplify this matter I sent my mechanic who carried out the work and whilst removing one of the diesel glow plugs one snapped and couldn’t be removed. Explained this in graphic detail that the glow plugs are 13 years old and excessively corroded and there was absolutely nothing my mechanic could have done about it.
Rather than trying to resolve the issue my mechanic in person got abused and so did I on the phone I’m extremely sorry that the job never went how you expected but dealing with extremely old and corroded parts doesn’t always go to plan
My sincerest apologies you was left upset but Maybe if you took the time to attempt to resolve the issue and didn’t verbally abuse people we could have helped
.

David
27th July 2021
Ford Fiesta Auxiliary drive belt replacement
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Happy dad does not need to be a cab anymore what does this app want me to add

Kmr
26th July 2021
Renault Master Car Won't Start Inspection
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Darren, prompt, efficient, knowledgeable. Diagnosed and got us started in under an hour. Excellent service, thankyou.

Rowan
26th July 2021
Ford EcoSport Brake pad inspection - all
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Darren was professional and honest about not doing work that did not need doing. would recommend and use again