Sms , Berkshire | ClickMechanic

(1222 ratings)
-
20 years professional experience
-
4541 completed bookings
-
Active since November 2015
Qualifications
- NVQ Level 1 Qualified
- NVQ Level 2 Qualified
- NVQ Level 3 Qualified
- Other Qualification
- ATA Level 3 Accredited
- Other Accreditation
Sms , Berkshire | ClickMechanic
Jon G
20th February 2023
Mercedes-Benz SLC Interim Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Polite, friendly and efficient service at a very reasonable price, this is the third time I have used this service and I am pleased to have done so. Cars are collected and delivered back on the same day. A Volvo XC60 and a Mercedes SLC are serviced at a much lower price than the main dealers, who need about a month's notice if you want the car collected
18th February 2023
Vauxhall Vivaro Clutch replacement
Flywheel replacement
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Great job reasonable price's thanks . Would use again . Very happy with the work . .
18th February 2023
BMW 3 Series Spark plugs replacement
Full Service
Overall
Quality
Punctuality
Communication
Great service, good communication throughout. Would recommend to a friend. First time using ClickMechanic and so far so good. John was very pleasant, answered my questions, and likely to have more work done with him soon. Thank you.
18th February 2023
Tesla Model S Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Happy with the job. Arrived on time, gave me feedback throughout. Would recommend
16th February 2023
Land Rover Freelander 2 Timing belt replacement
Full Service
Overall
Quality
Punctuality
Communication
I didn't meet John, but the driver who collected/delivered my car was great and answered any questions I fired at him....
15th February 2023
Vauxhall Corsa MOT with collection & delivery
Full Service
Overall
Quality
Punctuality
Communication
Jon was great. The car was picked up early and the service completed promptly. All of the essential repairs were carried out to a high standard.
10th February 2023
Ford Focus MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Jon and his team kept me informed about their progress and did everything they were asked to do courteously and professionally.
10th February 2023
Hyundai i30 Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Collection, communication and servicing with an MOT were completed as expected and I will be recommending this garage to all my friends and contacts. Well done and thank you!
9th February 2023
Honda FR-V Lower ball joint replacement - front (driver side)
Lower ball joint replacement - front (passenger side)
Track rod end replacement (driver side)
Track rod end replacement (passenger side)
Overall
Quality
Punctuality
Communication
Everything was perfect. Very pleasant experience. Car was collected prompt and returned earlier then expected.
6th February 2023
Vauxhall Astra MOT with collection & delivery
Tyre fitting
Overall
Quality
Punctuality
Communication
Had my car serviced with the same guy 2 months previous and he claimed on my MOT the oil filter was leaking and needed replacing which was supposed to have been part of the service so he clearly didn’t do it the first time. Also I booked the MOT at the same time as 2 front tire replacements and when I checked my MOT history he put it through with the two old tires first then failed it and then he put the new ones on to pass it. Why do that!?!? Common sense would be to do the tyres then MOT. Very shady guy will never use again or recommend to anybody I like.
Reply from Jon:
Good evening thank you for your review
I pointed out to you at the time that you had an oil leak from the oil filter which turned out to be a faulty seal which was replaced under warranty it was a observation and courtesy to let you know .
In regards to the mot there are another of items that we check during a mot when the vehicle is presented, and The tyres did not make the minimum requirement which is why your vehicle failed and re tested the vehicle after new tyres were installed
Once you agreed to change them I’m failing to see we’re your going with this as all seems very straightforward and obvious but I hope this may of cleared up any misunderstanding you may have had
Kind regards
Jon .
EV and Hybrid vehicle service centre. Read more