Sms , Berkshire | ClickMechanic

Book Jon

(1147 ratings)

  • 20 years professional experience

  • 4173 completed bookings

  • Active since November 2015

Qualifications

  • NVQ Level 1 Qualified
  • NVQ Level 2 Qualified
  • NVQ Level 3 Qualified
  • Other Qualification
  • ATA Level 3 Accredited
  • Other Accreditation

Sms , Berkshire | ClickMechanic

Jon G
Jon owns and operates SMS Autocare and has been running the business for over 15 years in the Slough area. Prior to setting up SMS Autocare Jon completed his apprenticeship and was then a mobile mechanic for 5 years. The team at SMS Autocare are fully trained and able to deal with all makes and models of cars (including EV and hybrid) and tackle all repairs and MOT's including motor bikes. The team at SMS operate a garage but are fully committed to a collection/drop-off service and have 5 dedicated full-time drivers. For the collection and drop-off facility Jon will contact customers the evening before the booking and inform collection times.
EV and Hybrid vehicle service centre. Read more
Andy
4th January 2023
Jaguar S-TYPE Brake discs and pads replacement - front (both)
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Quality
Punctuality
Communication

Perfect job much appreciated will definitely use again brakes now work perfectly

Richard
3rd January 2023
SEAT Arona
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Quality
Punctuality
Communication

Mechanic couldn’t find anything wrong with pump wiring after carrying out electrical tests. Pump seems to be working at the moment so issues could be contributed to cold weather snap. Car was returned very quickly and I was only charged for the inspection and tests. Good service. Would recommend SMS again

Alan
31st December 2022
Honda Civic MOT with collection & delivery
Interim Service
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Quality
Punctuality
Communication

Jon was punctual and polite in the collection & delivery. I was very happy with the car’s MOT/service plus SMS (Steve) kept me updated regarding work required post MOT and general progress/expected return of car. Satisfied customer!

Dave
30th December 2022
Audi A1 MOT with collection & delivery
Interim Service
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Communication

Great experience again, so, very happy with the service and quick turnaround

Chris
30th December 2022
Ford S-MAX Suspension strut top mounting replacement - front (driver side)
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Communication

Jon communicated before my appointment , but my bonnet is scratched, where they worked it’s very dirty full of oil, radio turned full blast, safety belt stretched over the seat so the driver could drive without a safety belt

Reply from Jon:

Hi Mr Koch
I am very sorry to hear of your poor service received on this occasion.As I explained earlier we had to employ a temporary driver for the day, and he has let us down badly by adjusting your radio settings and not ensuring that the car was clean. We wasn’t aware of any scratches on your bonnet, but will check the cctv in the workshop.
As we arranged earlier with you, we will collect the car and have the scratch repaired, clean the upholstery and return it to you as it should of arrived in the first place.
I would respectfully ask that you would then please consider amending your review of our service, as this was definitely not a true representation of the service that we provide
Kind regards. Jon Read more

Vanessa
30th December 2022
Ford Focus Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication

This is the second time I've been matched with this company for an MOT through clickmechanic and I'd be happy to use them again in the future

Tim
30th December 2022
Ford Transit Custom EGR valve replacement
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Communication

SMS were great. After my transit van had been to 3 other garages and cost me around a £1000 , each time i collected it the engine management light came back on after a short drive. Now it runs perfect and i can concentrate on getting back to work and earning some money. Its a thumbs up from me.

Paul
24th December 2022
Skoda Octavia Diagnostic Inspection
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Quality
Punctuality
Communication

Great stuff, came and collected the car diagnosed it and fixed it all in the space of half a day. Super impressed

Rebecca
21st December 2022
Volkswagen Polo Diagnostic Inspection
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Quality
Punctuality
Communication

I'm happy with the work they did. They weren't friendly. They sorted the problem relatively quickly.

Sara
20th December 2022
BMW X3 Interim Service
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Quality
Punctuality
Communication

Jon’s service was exemplary from start to finish. A text confirming booking details, he then called to answer a couple of questions I had (rather than just respond on text. We agreed a pick up and drop off time due to my own personal time restrictions. The collection/drop off driver was also very friendly

I would highly recommend using SMS Autocare

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