Sms , Berkshire | ClickMechanic

(1222 ratings)
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20 years professional experience
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4541 completed bookings
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Active since November 2015
Qualifications
- NVQ Level 1 Qualified
- NVQ Level 2 Qualified
- NVQ Level 3 Qualified
- Other Qualification
- ATA Level 3 Accredited
- Other Accreditation
Sms , Berkshire | ClickMechanic
Jon G
5th April 2023
Mitsubishi Lancer Track rod end replacement (driver side)
Overall
Quality
Punctuality
Communication
Everything was good and no problem , on time, fast, clean, and responsible,thanks Jon
4th April 2023
Peugeot 206 Pre MOT check
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Quality
Punctuality
Communication
They were adequate. Took my car charged £74 and then phoned with a quote in excess of £200.
Reply from Jon:
Good afternoon, I’d like to respond to this by pointing out to you that we never MOT your car but we did pick your car up for you at 8 o’clock in the morning.in Alton Bring the vehicle back to our workshop in Heathrow carry out a pre-MOT check for you even though you’ve booked it for an MOT to inform you that you would need to spend some money on it in order to pass an MOT at this stage. You declined the work and told me you were going to scrap the car so you were charged for one hours labour to carry out a pre-checked and then we delivered the car back. there was no further costings for any work carried out
we informed you It will be a total of £200 including the MOT to pass the MOT as your 2001 Peugeot if you’re going to leave someone a review at least get it right
If you choose not to spend money on your vehicle in order to pass an MOT, that’s your decision not mine, but it seems no sense to me MOT your vehicle and fail it which I pointed out to you on the phone and you agreed.
3rd April 2023
Peugeot 3008 Crossover Timing belt replacement
Major Service
Overall
Quality
Punctuality
Communication
Jon, thank you. Did the necessary work and made me aware of advisories, which i am happy for Jon to do.
27th March 2023
Renault Clio MOT with collection & delivery
Interim Service
Overall
Quality
Punctuality
Communication
John was very knowledgable and polite, he kept me updated throughout. However, He was going to send me a quote for an advisory but I didn’t receive this.
27th March 2023
Honda Civic MOT with collection & delivery
Full Service
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Quality
Punctuality
Communication
Always happy to get my car serviced by Jon, great communication and results every time
23rd March 2023
Jaguar XF MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Good communication throughout and collected the car in time. Only had an MOT but service from the garage was excellent throughout
23rd March 2023
Kia Sportage Interim Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Great service for a MOT and interim service. Car was picked up and brought back promptly. Great communication regarding the work and what time they would be round to get the car.
20th March 2023
Volkswagen Crafter Timing belt replacement
Full Service
Overall
Quality
Punctuality
Communication
John was brilliant from start to finish, honest and true. Will be asking for him in future
17th March 2023
Citroen C1 Clutch replacement
Major Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Very quick,price very good and car running well. Can't fault at the moment. Very satisfied overall. Thankyou.
17th March 2023
Alfa Romeo Giulietta Timing belt replacement
Overall
Quality
Punctuality
Communication
Arrived on time to collect the car and delivered car well within the expected time. Will definitely use them again in the future.
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