Average Rating
From 201745 reviews
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Customer Reviews
94% of our customers would recommend ClickMechanic to their friends.
Reviews on the ClickMechanic website are only ever left by paying customers, so you know exactly how the mechanics on our network have performed in the past.
Fantastic service from start to finish. Will be using them again. Would highly recommend them. David
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First of all, Jacek told me that the horn that was fitted in my car "has nothing to do" (to quote him) with a Nissan Qashqai. I checked this information and it wasn't the case, as we can find easily that the horn I had is the same as the one sold by buyers in eBay, for example, who are owners of the same car ; I required the services of another mechanic, the next day, who confirmed to me that the horn I had in my car was normal and frequently used in Nissan ; he also checked it before me and the horn was working normally. Jacek spent less than 15 minutes on the car and then announced me that he couldn't do nothing and that he tried to replace my older horn by the new one he brought, but it didn't work. He didn't do anything to try to understand where was the problem arguing with me later, on the phone, that he was just supposed to replace the horn and that he is not allowed by ClickMechanic to perform any other duty. If it is true, the problem is also with ClickMechanic: you charged me (before cancellation, and 40 after cancellation for a job not done) 106 Pounds !!! But your mechanic is not allowed to try to fix my problem !!! The mechanic I called after Jacek fixed my problem and took the time to explain to me in details what was wrong with my car and he also recommended to me so other works I should do on my car linked to the issue I had with the horn. It took him half an hour to identify where was the problem ! Besides this, Jacek proposed me an inspection to identify the problem and he sent to me the next day a quote for this 'inspection" of 76 Pound pretending that this tariff was generated by your server !!! So I went on your website to book an inspection by myself to discover that the tariff for the electrical inspection is 57 Pounds !!! To ClickMechanic: if it is true that your mechanics are just allowed to strictly perform the duty they are sent for without trying, a minimum, to fix or at least to identify an issue when you charge customers 106 for a task that last no more than 15 minutes, you should amend your policy and your customer service.
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All of the above although not 100% kept the appointment arriving on time on return of vehicle Charlie gave a detailed explanation of work that will be needed in coming weeks
Full Service
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Really good , very punctual , friendly 👍🏻 discussed what needed to be done and done a great job , 100% recommend John
Brake discs and pads replacement - rear (both)
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Daniel was great 👍🏻 Really nice guy, very thorough. Also, really nice to talk too. Would definitely use him again. Thank you
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Babu was great and resolved the issue fully for me. He was very friendly and helpful
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I had a great experience with Leicester Tyres and Testing Center LTD after booking them through ClickMechanic. They picked up my car within the promised time and completed the oil and filter change much earlier than expected. The service was efficient, and the staff were friendly and professional. I appreciated how smoothly everything went. Highly recommend!
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The pick up driver was professional and informative. The car came back in good time and the work carried out was excellent. Will definitely use again thanks.
MOT with collection & delivery
Brake discs and pads replacement - front (both)
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Really good guys, happy to recommend. Did exactly what I'd ordered and paid for in the time frame. I didn't even know about this service, but what a great gig when you need something in a hurry. Thanks!
Wheel bearing replacement - front (passenger side)
Vehicle Health Check
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Luke arrived on time and is very knowledgable and I am extremely happy with the work he has done. He pointed out a very severe tyre issue that was not pointed out by another garage 6 days before that had quoted for the same job. Excellent service and would recommend anyone to use this company and Luke especially top man. Tony
Brake shoes replacement - rear (all)
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Yes, im happy.Excellent job. I will recommend click mechanic over again. Bravo!!
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The mechanic didn’t come across as particularly friendly or knowledgeable, as he didn’t take the time to listen to my concerns or offer any helpful solutions. He seemed rushed and uninterested, which left me frustrated. I’m unhappy with the work because he didn’t reset the service light as requested, and he refused to check the rattling noise without charging extra. Now, I’m left with the same unresolved issues and will have to take my car to a garage to get them properly addressed.
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Maz was punctual, and he did everything before I arrived. Absolutely happy with the service, which is very helpful.
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Brendan was excellent going above and beyond with helpful advice. He is extremely knowledgeable and I am very happy with his work. I am confident in recommending him.
Front brake discs
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Simba was on time and done a good job. Would recommend them to friends. would use Simba again.
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Liam was great, friendly with a get on with it attitude and checked in regularly
Clutch replacement
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Daniel seemed to know what he was talking about. Was able to communicate his thoughts on the car clearly. As friendly as anyone. Really appreciated his help. I have no complaints
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He did a great job, very happy and satisfied with the work done. He was very friendly chap.
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Declan arrived on time. He was polite and friendly. Fixed my van quickly. Very happy
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Kagan is very friendly and knowledgeable. He provided better customer service, value, and quality of work than the dealership from which I bought my car.