Average Rating
From 209648 reviews
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Customer Reviews
94% of our customers would recommend ClickMechanic to their friends.
Reviews on the ClickMechanic website are only ever left by paying customers, so you know exactly how the mechanics on our network have performed in the past.
Dan was great , arrived a little early, work was carried out quickly and professionally. Very happy.
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Reiss communicated well and got the job done to a high standard. Would happily use again
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Changed my brake pads and disc. No issues. Arrived within the time slot given and was very knowledgeable. Thank you.
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Jamey was friendly and very thorough, both him and his colleague were very knowledgeable and we had a good chat about routine maintenance. A pleasure to deal with
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Excellent service provided with great advice. Also alerted me to a separate problem on the car I knew nothing about. Highly recommended.
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Eddie turned up on time and listened carefully to my description of the problem with the car which two other garages had tried and failed to fix. Within an hour the problem had been analysed, identified and fixed. Absolutely first class service.
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I am extremely disappointed with this booking. I booked the MOT through ClickMechanic because I needed the convenience of someone collecting the car and getting it done quickly, as I need the car for work the next morning. The mechanic arrived around five minutes before the end of the agreed time slot and only then told me he would need to drive my car around an hour away to carry out the MOT, then bring it back afterwards. He also asked whether he could return the car the following morning, which completely defeats the point of why I booked the service in the first place. None of this was communicated to me beforehand. Had I known the car was going to be driven that far, or possibly kept overnight, I would have cancelled and booked locally instead. I was not comfortable with my car being driven an hour away and then an hour back for an MOT, especially when I needed it for work. Because I declined to let the car be taken under those circumstances, the booking was cancelled, but I have still been charged despite no work being carried out and no MOT being completed. In my view, the issue was caused by poor communication from the mechanic/ClickMechanic, not by me. I have used ClickMechanic before without problems, but this experience has really put me off. Charging a customer when no work has been done is completely unacceptable. I now feel I would have been better off going to a local garage directly, which is what I will do in future unless this is properly resolved and I receive a full refund.
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Friendly, punctual, and professional. He arrived on time, completed the job on schedule, and communicated well throughout. He also identified an engine leak and advised me on additional maintenance that may be needed. Very helpful and honest service. Highly recommended
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Great service Tyre changed really quickly no hassle at all ! Turned up on time and had everything sorted within 15 minutes
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Really accommodating with timings etc, knowledgeable and super friendly. Would recommend!
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The report wad complete and the information was useful, lots of photos included. It helped me to take a decision with the purchase. Also, the mechanic gave me some other information, related to the procedure of buying, things that I didn't know at the moment. Thank you!
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I am very happy with the work carried out by Bakary, he was polite and he explained everything to me the problem I was having with my . Thank you.
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Reece done a fantastic job, very professional and extremely honest. I was so glad I used his expertise as it guided me in the right direction regarding the buying of the car.
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Bob was fantastic, turned up on time and friendly, and got the work done. Couldn’t be more pleased. Highly recommended and will definitely use again.
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Brilliant communication, respectful and didn't try to upsell anything. Would happily use again.
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Sam was great, good communication and open and honest conversations. Will be using again when needed.
Brake pads replacement - rear (all)
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Rhys handled the diagnostic with professionalism I was very confident in his diagnosis I would use again
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Rob was excellent, he explained everything and was helpful with any questions. Would definately use again and recommend
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Jacek was great, friendly, punctual and did the work on my car quickly and talked me through the work they did. Very happy with the service and couldn't recommend more.
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Fast, friendly, efficient and so easy to deal with. Could not recommend them enough very happy with my experience. Thank you to you all.