Average Rating

From 209648 reviews

Quality
Punctuality
Communication

Customer Reviews

Excellent - 191240
Good - 12044
Ok - 3180
Unsatisfactory - 1457
Poor - 1727

94% of our customers would recommend ClickMechanic to their friends.

Reviews on the ClickMechanic website are only ever left by paying customers, so you know exactly how the mechanics on our network have performed in the past.

Dan was great , arrived a little early, work was carried out quickly and professionally. Very happy.

Mazda Mazda6
Brake discs and pads replacement - rear (both)
Quality
Punctuality
Communication

RL Automotive

Neil on

Reiss communicated well and got the job done to a high standard. Would happily use again

Audi Q2
Brake discs and pads replacement - rear (both)
Quality
Punctuality
Communication

Parkway Auto Clinic

Andrew on

Changed my brake pads and disc. No issues. Arrived within the time slot given and was very knowledgeable. Thank you.

Honda Civic
Brake discs and pads replacement - front (both)
Quality
Punctuality
Communication

Jamey was friendly and very thorough, both him and his colleague were very knowledgeable and we had a good chat about routine maintenance. A pleasure to deal with

Ford Focus
Spark plugs replacement
Quality
Punctuality
Communication

Pilsbury Motorsport

Adrian on

Excellent service provided with great advice. Also alerted me to a separate problem on the car I knew nothing about. Highly recommended.

Vauxhall Antara
Brake pads replacement - front (all)
Quality
Punctuality
Communication

Sterling Automotive

Rodney on

Eddie turned up on time and listened carefully to my description of the problem with the car which two other garages had tried and failed to fix. Within an hour the problem had been analysed, identified and fixed. Absolutely first class service.

Ford Ka
Diagnostic Inspection
Quality
Punctuality
Communication

MOTORMEDIC TEST CENTRE LTD

Jason on

I am extremely disappointed with this booking. I booked the MOT through ClickMechanic because I needed the convenience of someone collecting the car and getting it done quickly, as I need the car for work the next morning. The mechanic arrived around five minutes before the end of the agreed time slot and only then told me he would need to drive my car around an hour away to carry out the MOT, then bring it back afterwards. He also asked whether he could return the car the following morning, which completely defeats the point of why I booked the service in the first place. None of this was communicated to me beforehand. Had I known the car was going to be driven that far, or possibly kept overnight, I would have cancelled and booked locally instead. I was not comfortable with my car being driven an hour away and then an hour back for an MOT, especially when I needed it for work. Because I declined to let the car be taken under those circumstances, the booking was cancelled, but I have still been charged despite no work being carried out and no MOT being completed. In my view, the issue was caused by poor communication from the mechanic/ClickMechanic, not by me. I have used ClickMechanic before without problems, but this experience has really put me off. Charging a customer when no work has been done is completely unacceptable. I now feel I would have been better off going to a local garage directly, which is what I will do in future unless this is properly resolved and I receive a full refund.

Renault Clio
Quality
Punctuality
Communication

Mobile T

Edmond on

Friendly, punctual, and professional. He arrived on time, completed the job on schedule, and communicated well throughout. He also identified an engine leak and advised me on additional maintenance that may be needed. Very helpful and honest service. Highly recommended

Vauxhall Insignia
Auxiliary drive belt replacement
Quality
Punctuality
Communication

Xtreme Tyres And Auto Care LTD

Beckie on

Great service Tyre changed really quickly no hassle at all ! Turned up on time and had everything sorted within 15 minutes

SEAT Leon
Tyre fitting
Quality
Punctuality
Communication

DTB Automotive

Rebecca on

Really accommodating with timings etc, knowledgeable and super friendly. Would recommend!

Peugeot 3008 SUV
Brake discs and pads replacement - rear (both)
Quality
Punctuality
Communication

Nexgen Auto-Serve

Cicerone on

The report wad complete and the information was useful, lots of photos included. It helped me to take a decision with the purchase. Also, the mechanic gave me some other information, related to the procedure of buying, things that I didn't know at the moment. Thank you!

Fiat 500
Standard Pre-purchase Inspection
Quality
Punctuality
Communication

Bako Autos Ltd

Brian on

I am very happy with the work carried out by Bakary, he was polite and he explained everything to me the problem I was having with my . Thank you.

Volkswagen Golf
Cooling System Inspection
Quality
Punctuality
Communication

Nexgen Auto-Serve

Bill on

Reece done a fantastic job, very professional and extremely honest. I was so glad I used his expertise as it guided me in the right direction regarding the buying of the car.

Jaguar F-TYPE
Premium Pre-purchase Inspection
Quality
Punctuality
Communication

B J Mccaffrey

Wayne on

Bob was fantastic, turned up on time and friendly, and got the work done. Couldn’t be more pleased. Highly recommended and will definitely use again.

Vauxhall Astra
Timing belt replacement
Quality
Punctuality
Communication

Trackside

Craig on

Brilliant communication, respectful and didn't try to upsell anything. Would happily use again.

Mazda CX-5
Brake pads replacement - front (all)
Quality
Punctuality
Communication

Miskins Mechanical Solutions

Dave on

Sam was great, good communication and open and honest conversations. Will be using again when needed.

Nissan Qashqai
Brake pads replacement - front (all)
Brake pads replacement - rear (all)
Quality
Punctuality
Communication

R.C Auto Services

John on

Rhys handled the diagnostic with professionalism I was very confident in his diagnosis I would use again

Ford Transit Custom
Diagnostic Inspection
Quality
Punctuality
Communication

RTS Repairs

Sharon on

Rob was excellent, he explained everything and was helpful with any questions. Would definately use again and recommend

Mazda CX-5
Brake discs and pads replacement - front (both)
Quality
Punctuality
Communication

J. J Auto Repair Ltd

Scott on

Jacek was great, friendly, punctual and did the work on my car quickly and talked me through the work they did. Very happy with the service and couldn't recommend more.

Vauxhall Corsa
Radiator replacement
Quality
Punctuality
Communication

M32 Mot And Service Center Ltd

Gdb on

Fast, friendly, efficient and so easy to deal with. Could not recommend them enough very happy with my experience. Thank you to you all.

Audi A4 Avant
Brake discs and pads replacement - front (both)
Quality
Punctuality
Communication

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