Average Rating
From 174266 reviews
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Customer Reviews
94% of our customers would recommend ClickMechanic to their friends.
Reviews on the ClickMechanic website are only ever left by paying customers, so you know exactly how the mechanics on our network have performed in the past.
John was great. Friendly guy and got on with the job without fuss. Zero issues, everything working as it should. Thank you!
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Friendly mechanic. Good customer communication. Job done to time as promised. All good.
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Simon was fantastic- punctual, friendly and explained everything really well. Diagnosed the problem and provided a quote for the work needed. Really appreciated the quick and efficient service- thanks so much! Wouldn’t hesitate to use Simon again for any job in future.
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Really easy to arrange and was really helpful! Diagnosed the problem and fixed it very promptly!
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Work carried out was brilliant and the car was collected and dropped off which was a real help for me. I went back to get some more work done at the same place and he was very quick at getting the job done.
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Jason was great. I was happy with the work carried out on my car. He was quick and efficient ⭐
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Fantastic service! I can’t believe I never did this before. So easy and very reasonable.
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Abdul was friendly and efficient. He initially ran a diagnostic test to find the fault and came the next day to repair. Really easy booking process. Would highly recommend Abdul.
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Great guys, communication was amazing at every stage. Very professional and went above and beyond even trying to help diagnose a further issue without trying to charge extra and we're honest about a part I didn't need. Will definitely be seeing you again!
Air conditioning regas (R134a Gas ONLY)
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The mechanic was friendly and knowledgeable. They resolved the problem sooner than was expected, which did leave me thinking how much labour have I paid for, for 30mins work. They diagnosed a further problem with the heating system and gave me another quote to carry out the work. As I’m selling the car, I declined to do any further work on the vehicle. The only downside was the finished quality of work. They accessed through the passenger side dashboard. However after putting the dashboard together again I noticed a clip missing on the side panel below the glove box and there was a metal clip in the middle tray by the handbrake. I didn’t know where it had came from. It didn’t look like it was for the panel fixing. The side panel under the glove box was loose because of a missing fixture. Also when opening the glove box it scrapped the side making a scraping noise, which it didn’t before. The dashboard was not aligned together properly. So fast at working, but final quality suffered. Maybe less speed and more care and attention is required. I didn’t feel it was £400.00 worth of work which left me feeling flat about the whole experience. Pro’s Friendly, knowledgable and replaced the heater matrix. Cons Quality
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Ryan was shockingly rude, unhelpful and unprofessional. He wanted to turn up about an hour early to the job while I was still at work and got inexplicably angry when he was unable to get in touch with me. Despite having agreed to the time, he then decided to abandon the job 30mins before the agreed time and tried to then charge me a £40 cancellation fee despite him being the one to cancel it. This man is an absolute disgrace when it come to customer service, he thinks that people should bend around his schedule despite him agreeing to a specific time - looking at some of the other reviews it seems like this is a consistent theme with him. He also continuously lied to me in order to scam me put of the £40 - he said he left later than he actually did, he said that clickmeachnic told him to leave the job, he said he was 'milea away' when I called a few minutes after the cancellation - this guy is simply a lier and a scammer. Luckily click mechanic have great customer service who instantly recognised that Ryan had essentially tried to scam me and returned my money. Thankfully you are safe with Clickmechanics customer service team from people like Ryan.
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One come to start it then he had to shoot off said his mate would be with me within 20 minutes but arrived 3 hours later but Connor who repaired it excellent service
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Ford Fiesta coil spring replacement Paul was knowledgeable and helpful. He explained what was wrong and quickly replaced the spring. He was very friendly and we would definitely book him again if we have a problem. We will recommend him to our friends and family.
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Thanks to Michael my car is back on the road . There was a slight delay on the part however Michael kept me updated and was completed as soon as it was in . I love this service, its the 2nd time i have used click mechanic and the correspondence and speed from filling in the online form to having the work completed in as little as 12hrs !! Amazing
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Seems to be knowledgeable and answers any questions and shows pictures of the parts
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Very happy, Rhys was great. Very knowledgeable and gave honest feedback. Helped a lot with deciding on not to purchase a car which had a number of issues which hadn’t been addressed. Saved me from a very long and pointless trip to a dealership.
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Eddie and his colleague was brilliant. They fixed the problem really quickly and kept me updated with what they were doing every step of the way. I would highly recommend this mechanic to anyone.
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Everything about the service was outstanding. Communication, quality of work, punctuality and customer service. Will definitely be using again
Full Service
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Mike was really friendly and helpful. Great communication all around, explained what to expect afterwards and was really professional. Would definitely recommend!
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My mechanic was Dave he was very helpful and knowledgeable and I am having some work done cheers Dave