Everything went well and I cannot fault their service. My car was picked up on time and delivered back a few hours later. Not having to hang around while work was being carried out is a huge bonus.

John and his team at SMS Motor Engineers provided a service and MOT. It was punctual, I was kept informed and John went above and beyond to try to source out of stock wiper blades. I will be using their services again. Thank you.

Jon was great. He called me a a day before to let me know who was coming to collect my vehicle. I am happy with the work they carried out replacing my clutch for my toyota corolla verso.

Jon was great. Very polite and punctual. And no oil spills on my driveway - excellent

Jon was very efficient and helpful, communicated additional repair requirements and gave clear information on the cost.

Jon was terrific, excellent service SO convenient. All round great experience. I will definitely use Jon again.

Couldn't recommend more. The car was picked up promptly at 08:00 and dropped back off at 15:00 with all the clutch work completed.
Price was no more than local garages but with the ease of not having to get it there and get back.
Top class work and service!

The job was done and the alternator is working now. Although, one bolt of my right headlight is now loose thread (wasn’t informed about it) just noticed it when I am opening the hood and it is catching on something from that side. Not a big deal for me but I could have fixed it easily if I was made aware. I still want to give five stars but I find that their communication is very inefficient. First, they said Shane will be the mechanic but some other guy came and it wasn’t communicated prior. I think it could be a safety issue because anyone can come and pretend to be the mechanic (just a thought). Second, I asked if he can confirm if the alternator is really not working prior to carrying on with the job. Because when I read the tasks included on ClickMechanic, it states that it will be checked as well. Third, the job includes change of alternator belt. The mechanic didn’t say that he didn’t install a new one because the part he brought is too small. I was only informed that he didn’t install it when I checked the belt and asked. Fourth, I asked for the old alternator back but before he even explain about the surcharges he already put it in his van. After explanation about surcharges I completely understand it. The mechanic is friendly though and I don’t think he is at fault for all the communication gaps. Lastly, I still got charge for the alt belt even though it wasn’t installed. I messaged them and I was told that alt belt fee will be refunded. I just hope that alt belt won’t be my next problem because it will cost me money again. My main point here is a good communication. I should know who is coming and what to expect. Also, feeding back the owner if certain parts cannot be installed so I can make an informed decision if I should insist to wait for the correct part before completing the job or just trust the mechanic that the old belt will be okay. My feedback aims for future improvements. Read more

Very impressed and had the car back in 2 hours, I'd definitely use them again

Sms were very professional and polite.They informed me of a job which needed doing which I got carried out.Great customer service and with collection and delivery.Thanks Jon will be using again.