Sms , Berkshire | ClickMechanic

(1222 ratings)
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20 years professional experience
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4538 completed bookings
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Active since November 2015
Qualifications
- NVQ Level 1 Qualified
- NVQ Level 2 Qualified
- NVQ Level 3 Qualified
- Other Qualification
- ATA Level 3 Accredited
- Other Accreditation
Sms , Berkshire | ClickMechanic
Jon G
11th June 2021
Toyota Previa Brake discs and pads replacement - front (both)
Brake discs and pads replacement - rear (both)
Overall
Quality
Punctuality
Communication
Jon was very friendly, and done a brilliant job. Very happy with the work he done
10th June 2021
Vauxhall Zafira Clutch replacement
Vehicle Health Check
Overall
Quality
Punctuality
Communication
Very easy process, car is picked up, job done very well as far as I can tell ( new clutch)
Car dropped off. Every stage I was well informed as to what was happening.
Good experience apart from the paying bit😎.
10th June 2021
Fiat Ducato
Overall
Quality
Punctuality
Communication
Jon was great, he was clear with how he would collect my motorhome, he was punctual and polite, he carried out the work, that was required and saved me some money on the final bill. His advise was very useful to help me with issues I had from the previous garage I had used, I would definitely recommend him
9th June 2021
Kia Sportage Full Service
Overall
Quality
Punctuality
Communication
Thank you.I was very happy with the service.
Everything on time and I was posted .
9th June 2021
Suzuki Grand Vitara Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
He was very friendly and picked my car up nice and early which was very helpfull.
8th June 2021
Rover 25 Basic Pre-purchase Inspection
Overall
Quality
Punctuality
Communication
It was instantly obvious that the mechanic that turned up was not the one mentioned on the clickmechanic website I do not know if he was a trainee or an Apprentice or what but basically the service he provided was woefully inadequate I will give details if you require
Reply from Jon:
Hi Mark,
Our mobile Tech was the mechanic who performed the inspection for you, we have spoken to him about the inspection and asked for details but if you could give Jon a call on 01753 683758 he would like to get more information from you so we can improve our service.
Regards,
Sam
8th June 2021
Ford Fiesta Brake discs and pads replacement - front (both)
Overall
Quality
Punctuality
Communication
I am happy with the work and the speed it was completed. However I called The mechanic ,who was supposed to have been with by 2pm, for him to tell me it was going to be completed by a different mechanic who had been stuck on M3.He told me he had sent me a message via the app which I do not have. When he did arrive he was very professional and completed the work well
Reply from Jon:
Hi Elizabeth,
Please accept our apologies for our lateness, our mechanic was stuck on the M3 as it was closed. Jon left you a message on the app but was unable to speak to you directly. We do try our best to be on time for all customers as we are aware that our customers may be short on time but there are instances where it is out of our control.
Regards,
Sam
8th June 2021
Volkswagen Touran MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Good communication, friendly and professional. Would happily use again.
7th June 2021
Vauxhall Astra MOT with collection & delivery
Interim Service
Overall
Quality
Punctuality
Communication
Jon was polite and helpful. The work was done exactly as requested and to a good standard.
The work was very good value for money. I am pleased with the service I received.
Thank you.
7th June 2021
MINI Mini Countryman MOT with collection & delivery
Overall
Quality
Punctuality
Communication
I was very happy. They were Friendly and helpful. The work was completed efficiently and on time.
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