Dorset Response , Dorset | ClickMechanic

(1181 ratings)
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38 years professional experience
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3159 completed bookings
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Active since July 2014
Dorset Response , Dorset | ClickMechanic
Dorset/Hampshire R
25th June 2018
Renault Trafic Diagnostic Inspection
Overall
Quality
Punctuality
Communication
James was very friendly helpful and knowledgeable, he diagnosed and fixed the problem in no time at all.
He was unable to make the first booking because of traffic problems but he let me know in good time and promptly arranged another time with a 10% discount. So overall I was very happy with the professional
and courteous service James provided. Thanks, Andrew Hinde.
25th June 2018
Toyota Previa Removing covers and sensor
Fitting ignition unit
Overall
Quality
Punctuality
Communication
James did the work needed to make the car run again. He was also kind to explain that the car must have a warranty since I bought it from a garage recently.
24th June 2018
Vauxhall Insignia Coolant expansion tank replacement
Overall
Quality
Punctuality
Communication
Yes, James was professional and did the job. I am satisfy with the work done.
22nd June 2018
Renault Megane One hpur fitting pulley and belt
Extra 30 attaching damaged pulley.no warranty can be given Its simply a fix to get you to a work shop.no warranty on how long it will last It may last a month or 10 minutes
Overall
Quality
Punctuality
Communication
James was friendly and some knowledge was there although he did struggle fitting the belt so much that he put the old one back on
Reply from Dorset/Hampshire:
This is always the problem doing a temporary repair so you can get it fixed later.the pulley was so damaged fitting a new belt would put even more pressure on the already very worn pulley
22nd June 2018
Renault Megane Diagnostic inspection
Overall
Quality
Punctuality
Communication
He was friendly but didn't know how the belt went on not happy as he put all my old stuff back on and now there is a high pitched squeak from the belt. It needs sorting and not by james
Reply from Dorset/Hampshire:
I attended to car to replace a alternator belt,only to find your power steering pump pulley had snapped off.You asked if a temporary repair could be made so you could get to scrap yard where you where hoping they would fit a replacement part.
We did both agree that the job booked wasn't the job I had attended and that you really need a new part,that I can't supply.
I think we where both surprised when the pulley stayed on and the car started.however it's a temporary fix simply to help you out .It is just to get you to the workshop you know so they can repair it using new or good second hand parts.
22nd June 2018
Peugeot 207 Diagnostic Inspection
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Quality
Punctuality
Communication
James was great. Very quick to find the problem and offer advice as to how to get it fixed.
Thanks,
Chris
22nd June 2018
BMW X3 Washer System Inspection
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Quality
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Communication
Great service, found and repaired fault and advised to order replacement jets as slightly worn, would recommend
22nd June 2018
Mazda CX-5 Diagnostic Inspection
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Quality
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Communication
James was very knowledgeable he confirmed what I already knew. Still waiting for click mechanic to come back to tho.
22nd June 2018
Audi Q7 Premium Pre-purchase Inspection
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Communication
James was fantastic, he has great experience and was perfect for the job of looking at an ex write off that I have now purchased. He went above and beyond and gave his honest view of the car after inspecting it thoroughly! He took the time to explain everything clearly, and genuinely wanted to help. Thank you so much James, your service was great!
Reply from Dorset/Hampshire:
It was a pleasure ,
20th June 2018
Peugeot Expert Car Won't Start Inspection
Overall
Quality
Punctuality
Communication
James was good and early and knows his stuff gave me an answer to what was wrong with my van
Dorset Response is no longer on this site but we are still very much around.
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