Excellent
I’ve now done this three times and I need a mechanic to fix the car re James’ diagnosis

James was punctual, professional and knowledgeable. The Inspection was carried out with precision, faults immediately identified and explained. Could not have asked for a better person to conduct the pre-purchase Mercedes Inspection. 5* - and would highly recommend.

Well, did expected that he will do more checks on car. But at least I needed a professional mechanic to confirm that car is not for driving (as I have just recently bought it from a dealer).

James turned up, and immediately got to work. Pretty much diagnosed the problem within half an hour!.. excellent communication letting me know the logic of his fault finding. Would highly recommended to anyone that’s having trouble with finding the route cause of their cars problem. Thanks again James!

James was great and I would recommend him and use him again myself. His experience at BMW and his eye for cars is just what I needed. He gave sound advice when inspecting the car and gave the overall thumbs up. I have purchased the car and it was invaluable to have had his opinion before spending the money. He went above and beyond even plugging in the car to his laptop to search for faults.

James was very friendly and knowledgable found the problem very quickly. Really nice guy.

James was extremely helpful and with a friendly manner. When i explained it was my first horsebox purchase he was kind enough to also give me some nuggets of knowledge to ensure I kept the vehicle in good working order. He recognised the importance of this purchase being extra special due to it being for the transportation of a beloved animal. I would definitely use James and Clickmechanic again. Thank you James! :-)

Unfortunately the diagnostic analysis proved not to be totally correct nor did it identify the misfiring problem on the engine. A later check carried out on the vehicle was able to pinpoint the faulty component and once replaced allowed the vehicle to run normally.
In this case Click mechanics were unable to either identify or resolve the problem, so unfortunately a waste of money for us.
The additional alarms shown, relating to faults on the braking system and the ECU unit proved to be
spurious alarm signals put out by the engine management system when this particular engine fault occurs, they simply reset themselves once the vehicle is up and running again, why this should be the case, I suppose can only be answered by VW and/or whoever manufactures their engine management system (no doubt in China somewhere).
The diagnostic software you use appears only to be able to echo what the engine management system is already displaying on its own dashboard alarm panel and is not capable of checking the vehicle in an "as is" situation thus was unable identify the problem causing the engine misfire.
The air conditioning problem we were already aware of, due to the obnoxious quote given to us by the VW garage to have it checked and repaired we decided to live without. Read more

Yes very friendly very happy new what he was doing thanks hope he can do me a good

Mechanic was very friendly and gave good advice. Texted to say when he would arrive due to running late because of traffic.