Average Rating
From 170626 reviews
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Customer Reviews
94% of our customers would recommend ClickMechanic to their friends.
Reviews on the ClickMechanic website are only ever left by paying customers, so you know exactly how the mechanics on our network have performed in the past.
Dan was excellent and happy to recommend. Good communication and clearly knowledgeable
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Punctual, polite guy who did the works quickly and efficiently, also took away the old parts
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Leigh was absolutely superb. Arrived promptly, right down to work and completed a full rear brake replacement in an hour. I’ll definitely be booking with him again whenever my car needs work done in the future.
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Zak was professional, took the van,, did what was required and returned the van promptly. We kept in contact so no surprises. The job went well and I'll use your services again.
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Very friendly and polite, went above and beyond to help. The service provided was first class
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At first comms was great and collection was made on time, but after drop off I noticed tapping noises and found stray bolts and screws that was not fitted back, I then identified damages that were caused and fixings brken and brakets not bolted back after timing belt was done. After raising my concerns, I also offered to provide categoric proof with before and after pictures. The mechanics response did not offer to investigate and follow the customer complaints, the mechanic was displeased to find out that I had taken pictures of my car before collection then the mechanic says he not comfortable to work on my car and the mechanic ignorantly assumed my complaint was to gain monetary value which I found to be somewhat offending. The mechanic claimed the damages are age related but my pictures are clear. As a customer I have the right to take pictures before collection of my car and now the pictures are unarguably clear evidence. DETAILED FAULTS Initially made good and prompt communications and collected my car on time, but it is clear there was some lack in detail and care when removing some basic parts and left out bolts and screws and damaged 1 important engine mount bolt also bent my oil sump pan, I have detailed pictures to prove they were in perfect order before collection. Because I took a lot of pictures in detail before collection. ■ 1 Engine mount bolt sheared (needs coolant pipe disconnecting to access bolt) you should have just replaced the bolt and billed me! ■ Oil pan dented! (after timing belt done) ■ Coolant pipe bracket not slotted in and not bolted back on. ■ Coolant return pipe bracket not screwed in, screw left off. ■ coolant temp sensor wire not clipped back on and left hanging over the auxiliary vbelt. Metal clip not fitted correctly on Throttle body, if not spotted the sharp end would cut through the coolant hose leading to thermostat. ■ Actual job to diagnose a loud whining noise was not definitively diagnosed, Yet a diagnostic cost was paid. Later found out by alternate garage the pulley tensioner was the cause of the ehining noise and needs replacing not just the guide pulley. ■ I wish a good handover was offered when the car was returned. I know you are a well respected garage and highly knowledgeable, this is why I chose you and wanted a reputable firm to work on my car.
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Very friendly, informative and courteous. They replaced the clutch on my Mini countryman and I am very happy with the feel of the new clutch. Great job!
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Excellent service from start to finish. Very efficient and punctual. Good communication and polite. Will definitely use again and recommend to others.
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I was very happy with my mechanic , very friendly and knowledgeable, got the job done on no time , great service .
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Very friendly, did a great job changing brake pads and discs. I will definitely call him out again.
Brake discs and pads replacement - rear (both)
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Mckenzie carried out the work on my vehicle within the time scale given, he was polite and kept in touch before his visit I would recommend anyone to use him if they want a great job done.
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mechanic was a top guy he saved me from buying a car that could have cost me 100s after buying! top guy highly recommended Thanks
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Was told the car would be picked up between 12pm and 2pm on Saturday, finally picked the car up on Monday and didn't start the work until Tuesday. Wednesday I was asked to pick the car up and was told after they fitted a new clutch (£607.00) that it was the master cylinder and wanted another £150.00 to fix it. Finally got told the car was ready on the Thursday and was brought back at 7pm after me loosing 3 days work for a 5 hour job. Very hard to contact click macanic because the phone lines are always closed ! Will never be using ever again !
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Callum was very polite and pleasant person,and explained what was wrong,i would be happy to use Callum again.
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Seb was excellent, very knowledgable, called me when he was delayed, friendly and reliable
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I was very happy with the job Dean did, he did it quickly with high quality,I would highly recommend
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Lee is an excellent mechanic gave great advice did 1st class job will use him again for all jobs on my car thanks Lee
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Darren was good and did a great job and no issues. Communication was good from night before until arrival.
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Colin was friendly, punctual and informative. He explained what the diagnostic test had shown the problem to be. He was able to clear the fault and explained what would be needed to be done if the fault happened again.
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I couldn't be happier with the work carried out on my car and they were nice and friendly people