DEUTSCHE TECHNIK LTD T/A Hi Q Enfield , London | ClickMechanic
(22 ratings)
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30 years professional experience
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108 completed bookings
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Active since April 2022
Qualifications
- RAC Approved Garage Member
- City & Guilds Level 3 Qualified
- NVQ Level 3 Qualified
- Aa
DEUTSCHE TECHNIK LTD T/A Hi Q Enfield , London | ClickMechanic
Hadia M
30th June 2023
MINI Mini MOT with collection & delivery
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Very friendly, nice and thorough, same day MOT return. Carried out the work needed - all good!
13th June 2023
Peugeot Boxer MOT with collection & delivery
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Fantastic service, so efficient in collecting my vehicle. Excellent communication about the work carried out.
10th June 2023
Ford Fiesta Full Service
MOT with collection & delivery
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Arrived nice and early and completed the service in a few hours. Highly recommended.
Reply from DEUTSCHE TECHNIK LTD T/A Hi Q Enfield:
thank so much for your review.
8th February 2023
Renault Kadjar Diagnostic Inspection
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The mechanic turned up 3 hours early for my appointment but did not diagnose the problem for 4 days. I only got a diagnosis after chasing several times.
The fault then required manufacturers parts, which cost more than 3 times what google suggested, as did the overall repair.
Reply from DEUTSCHE TECHNIK LTD T/A Hi Q Enfield:
Good Afternoon
You had a issue with the abs system which was not diagnose after 4 days it took time to find the issue.
Which we did not charge you for.
Your unfair review, we should of charged you for the time spent on your vehicle finding the issue.
If you live your life on google then god help you, google doesn't not provide you with the parts the main dealer sell for your car.
All main dealers now order parts in, which takes time to get them to us.
You agreed to the repair before hand, and we took the risk of ordering the non returnable parts which we paid for upfront, and you told us if this doesn't repair the issue you will not pay, well we showed you that we know what were talking about, and what were doing.
22nd January 2023
Volkswagen Polo MOT with collection & delivery
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Antonio was terrific. Well pleased and happy with the work done. I only wanted MOT, thank you.
15th December 2022
BMW X3 Alternator replacement
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They were great with wonderful customer service
I will always recommend them
12th December 2022
Vauxhall Antara MOT with collection & delivery
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Would never use this service again. Got a mechanic that i paid for MOT with pick up and drop off service for extra pay. My MOT failed, which is ok, but when i have decieded to fix the small faults at a cheaper garage, my car was dumped on a side road outside the premises of the garage and left there from Saturday to Monday afternoon!! When 2 other mechanics checked the car again in front of me (diffwrent garage), most of the fails and the advisories where non-existen. So just lies. I was made to go pick up my car (£20 extra for taxi) but they still charged me for the drop-off services. Absolutely appaling service.
Reply from DEUTSCHE TECHNIK LTD T/A Hi Q Enfield:
This customer just wanted to pass her car without TESTING it, we do the mots by the book, we don't do dodge mots.
21st September 2022
Mercedes-Benz E-Class Full Service
MOT with collection & delivery
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Puzzled and, as a consequence, left unimpressed. My car was having a full service and an MOT. The garage called me to tell me the the recently- replaced disc brake pads had been installed incorrectly and would I like them to correct this fault and quoted a price. I said “No thanks” as the work was covered by a warranty. I checked (and witnessed) with the brake installer that the work had been done correctly. So, I am left with a puzzle. Either the call to tell me that the pads were incorrectly installed was, at least, misinformed - or I was being asked to pay for an unnecessary piece of work to be carried out. Either way, not good. Read more
Reply from DEUTSCHE TECHNIK LTD T/A Hi Q Enfield:
Good morning
on your brake pads the is a arrow sign which indicates which way the brake pads should be fitted the indicator arrow on your pads is wrong way around. this was point out to you we don't make unnecessary issues unless we are talking with evidence. on new cars even the brake discs have a left and right and brake pads have arrow point up or down.
25th August 2022
BMW X3 Clutch replacement
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They were very knowledgable and fixed the car promptly. Guys were excellent. Thank you for the great service 👍
23rd August 2022
LDV Maxus Brake discs and pads replacement - front (both)
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Mustafa the Mecanic who repaired my vehicle was very helpful and provided a fantastic service he needs a pay rise!