Puzzled and, as a consequence, left unimpressed. My car was having a full service and an MOT. The garage called me to tell me the the recently- replaced disc brake pads had been installed incorrectly and would I like them to correct this fault and quoted a price. I said “No thanks” as the work was covered by a warranty. I checked (and witnessed) with the brake installer that the work had been done correctly. So, I am left with a puzzle. Either the call to tell me that the pads were incorrectly installed was, at least, misinformed - or I was being asked to pay for an unnecessary piece of work to be carried out. Either way, not good. Read more

They were very knowledgable and fixed the car promptly. Guys were excellent. Thank you for the great service 👍

Mustafa the Mecanic who repaired my vehicle was very helpful and provided a fantastic service he needs a pay rise!

No it was a shocking service. I’d asked for a new alternator to be fitted I’d purposely booked a mobile mechanic as my car wasn’t mobile. The pick up was booked for between 2-4 in the afternoon. By 5 no one had turned up (and I’d not heard anything) so I contacted the garage. They said he’d be there with a tow truck by 5.15. At 6.40 a “mechanic” turned up in an Astra saying he wasn’t aware my car needed towing. I made numerous calls in the morning to find out what was happening. Eventually at 10am I got a call saying if I wanted the work done I’d have to pay an extra £80 towing fee. This was NOT what I was expecting. I said I wouldn’t get the work done on my car if that was the case. For this shocking service I was then charged a £40 cancellation fee. Honestly the worst service I’ve had in any sector. I would suggest anyone to avoid this company at all costs Read more

Fantastic service, very transparent and straight forward. I had a hard to diagnose wiring issue and the team fixed it quickly and efficiently. It’s the type of job where someone could charge anything, but these guys were totally reliable. Will use again.

Rubbish didn’t fully charge the battery after fitting a new alternator also didn’t fit the battery cover properly when I received my van from the driver he got out give me the keys I got in and guess what???? My van didn’t start

This is a direct review of ClickMechanic and not the garage that I used for my Service and MOT.

The whole point of ClickMechanic is supposedly to be a cost friendly option. I booked my car in for an MOT and Service (with collection & drop off) for 2pm on Saturday. The garage in question was closed on Sunday. Therefore I had no car until Monday afternoon.

I work three jobs and was prepared to not have my car Saturday night, so arranged lifts. But was not prepared for Sunday night or Monday. Therefore having to book cabs and use public transport ended up costing me a lot of money.

I thought at most the car would be with the garage 24hours.

ClickMechanic isn’t cheaper or more effective - your better off going to the garage for the day because you know it will be returned to you same day.

This whole thing was meant to be “cheaper” ended up costing me £50 in travel costs, which quite frankly isn’t money that I have.

It should be made clear by ClickMechanic the time frame in which you will have your car returned by a garage. Also; you shouldn’t be able to book in your car on a Saturday - if the garage is closed Sunday?!

In hind-site, at the time my booking was made - the garage should of contacted me and informed me that I would not be getting my car returned to me until Monday. If they had; I would of cancelled with them and found a more suitable mechanic.

However, the garage itself was really friendly and helpful. Also apologetic for the confusion caused by ClickMechanic.

Absolutely will not be using ClickMechanic again, really dissatisfied. Read more

My car went in for air conditioning regas but the mechanic phoned to tell me that there was a big leak from the condenser so they couldn’t carry out the job.
They kept me informed and let me know when they were returning my car.

The car works well so far. I will not be using this service again child car seat came back broken. I was told to prove it .

Super friendly and efficient - no complaints! The work they carried out fixed the problem.