friendly and knowledgable happy with the work carried out starter motor fitted in 45 minutes excellent.

Excellent service I will deffinatley use this service again. The mechanic was Ty help full

Service was excellent, was kept updated. Car drives better than ever. Will be returning for future car services.

Diagnosed a leak and fixed it quickly. Very happy with the work literally took 5 mins.

Shahid a fantastic. Very professional, communicated throughout. Turned my very stressful day around.

Peter was terrific. He called straight after accepting the job to introduce himself and to let me know when he was planning to arrive and kept me updated. He was able to diagnose the faults and quickly clear them so that the car works again. Highly recommend Peter for any car diagnostic faults.

Simon carried out a thorough inspection, followed up with a full report over the phone and also sent the same by email. Strong attention to detail and clearly very knowledgable.

I’m very happy with work ethics, full professional 5/5 ,mechanic was very nice

Very friendly, work carried out promptly and no fuss. Will certainly use again.

IoneI was friendly and knowledgeable, was on time but due to the unique issue with my car he couldn't resolve it, only mercedes could.

Kul is very professional and carried out the work efficiently. He took a readout from the car's diagnostic terminal to confirm what I thought might be the problem. He then explained each step of the repair and made sure I understood them. The car was fixed within the time allocated. A very good service. No issues at all.

The mechanic was really helpful. As far as I know the work has been done well. He was friendly and explained what would happen.

Novo Auto was absolutely fabulous from start to finish,very polite and friendly the communication and standard of work was exceptional!! Thank you Novo Auto Very happy customer😁

Prompt , excellent service. Good communication from booking to completing job . Would highly recommend. Many thanks

Adrian was great kept me updated about when the parts were available and came as soon as possible to complete the work, polite and friendly guy aswell

Currently going through the resolution centre as George clearly did not have experience dealing with my type of vehicle and frankly it has been a comedy of errors and certainly not the experience I would expect to receive from professionals who are supposed to be experienced in dealing with my type of vehicle,potentially resulting in damage to my vehicle. I am now having to have it checked by others who are experienced with this type of vehicle. Buyer be ware is the best advice as I have not received a good experience.

Dylan was really a life saver . Highly recommended. Really friendly and helpful.

Andy is such a great and professional mechanic! He will update you from time to time with his whereabouts and does the job efficiently! Would definitely recommend and avail his service again in the future.

Glen was very helpful and knowledgeable. Highly recommend him. It turned out that I didn’t need to replace my alternator, saving me that expense.

Chap was excellent, on time very friendly and completed job quickly and without fuss.