Average Rating
From 209677 reviews
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Customer Reviews
94% of our customers would recommend ClickMechanic to their friends.
Reviews on the ClickMechanic website are only ever left by paying customers, so you know exactly how the mechanics on our network have performed in the past.
Gareth arrived spot on time quoted, he and his colleague were well presented, very polite and efficient. Replacement of two rear suspension coil springs completed in 45 minutes. Extremely professional in every aspect of the job.
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Terrible. Work clearly not performed to the correct standard as issue still existed immediately after car returned. Follow up dispute and support from ClickMechanic was non-existent as they are just a "booking broker" and the garage gets to decide if they have done their own job correctly.
MOT with collection & delivery
Major Service
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Cristopher came out and fixed my fuel pump in my twingo great job and would recommend ⭐️
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Great job. Thank you. Appreciate the punctuality and feedback. 5 stars. This app makes me put in war and peace before it will accept a short, honest review. Ho hum.
Brake discs and pads replacement - front (both)
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Waj was very friendly, kept me updated with his arrival time and done a great job on my car. Brilliant service.
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Luke was very professional, friendly and knowledgeable. His work was actually very informative, clean and was very helpful in helping me to understand what he was doing. I would definitely recommend him to others if they need help. Thanks Luke.
Getting a new battery and fitting and testing
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Great work . Arrived on time, very neat and tidy. Will definitely use again . Really pleased. Thank you .
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Gabriel was polite, quick and efficient. Would highly recommend him and would definitely book with him again in the future. This was my first time using click mechanic and was pleasantly surprised.
Anti-roll bar drop link replacement - front (passenger side)
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Daniel did excellent job fast and good, very happy with the service.Daniel did excellent job fast and good, very happy with the service.
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Dan was great , arrived a little early, work was carried out quickly and professionally. Very happy.
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Reiss communicated well and got the job done to a high standard. Would happily use again
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Changed my brake pads and disc. No issues. Arrived within the time slot given and was very knowledgeable. Thank you.
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Jamey was friendly and very thorough, both him and his colleague were very knowledgeable and we had a good chat about routine maintenance. A pleasure to deal with
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Excellent service provided with great advice. Also alerted me to a separate problem on the car I knew nothing about. Highly recommended.
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Eddie turned up on time and listened carefully to my description of the problem with the car which two other garages had tried and failed to fix. Within an hour the problem had been analysed, identified and fixed. Absolutely first class service.
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I am extremely disappointed with this booking. I booked the MOT through ClickMechanic because I needed the convenience of someone collecting the car and getting it done quickly, as I need the car for work the next morning. The mechanic arrived around five minutes before the end of the agreed time slot and only then told me he would need to drive my car around an hour away to carry out the MOT, then bring it back afterwards. He also asked whether he could return the car the following morning, which completely defeats the point of why I booked the service in the first place. None of this was communicated to me beforehand. Had I known the car was going to be driven that far, or possibly kept overnight, I would have cancelled and booked locally instead. I was not comfortable with my car being driven an hour away and then an hour back for an MOT, especially when I needed it for work. Because I declined to let the car be taken under those circumstances, the booking was cancelled, but I have still been charged despite no work being carried out and no MOT being completed. In my view, the issue was caused by poor communication from the mechanic/ClickMechanic, not by me. I have used ClickMechanic before without problems, but this experience has really put me off. Charging a customer when no work has been done is completely unacceptable. I now feel I would have been better off going to a local garage directly, which is what I will do in future unless this is properly resolved and I receive a full refund.
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Friendly, punctual, and professional. He arrived on time, completed the job on schedule, and communicated well throughout. He also identified an engine leak and advised me on additional maintenance that may be needed. Very helpful and honest service. Highly recommended
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Great service Tyre changed really quickly no hassle at all ! Turned up on time and had everything sorted within 15 minutes
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Really accommodating with timings etc, knowledgeable and super friendly. Would recommend!
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The report wad complete and the information was useful, lots of photos included. It helped me to take a decision with the purchase. Also, the mechanic gave me some other information, related to the procedure of buying, things that I didn't know at the moment. Thank you!