Www.On-Line-Help.Co.Uk , West Wales and the Valleys | ClickMechanic
(243 ratings)
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37 years professional experience
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588 completed bookings
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Active since February 2020
Qualifications
- City & Guilds Level 1 Qualified
- City & Guilds Level 2 Qualified
- RTITB overhaul grade B
- Vosa Authorised Examiner certificate, Vosa nominated MOT testers certificate, RTITB Certificate,VITS certificate, CITB course certificate, city and guilds level one and two, contractors plant mechanic citb, Detroit diesel specialist, plus lots more
- Vosa Authorised examiner certificate, Vosa nominated Mot tester certificate, CITB certificate,VITS certificate, city and guilds coursework certificate.
Www.On-Line-Help.Co.Uk , West Wales and the Valleys | ClickMechanic
Mark H
19th December 2022
Nissan X-Trail Premium Pre-purchase Inspection
Overall
Quality
Punctuality
Communication
Very happy with the service. I booked a pre-purchase inspection and the work was carried out on the date and time requested.
No communication from the inspector during the inspection but then again, there wasn't anything to discuss as the car was as advertised and no issues found.
Report was e-mailed quickly the same day.
I'd happily use the service again.
Thank you
Reply from Mark:
many thanks
16th December 2022
Audi A5 Standard Pre-purchase Inspection
Overall
Quality
Punctuality
Communication
super impressed with the speed and communications of inspecting the car i was purchasing.
Reply from Mark:
thanks
10th December 2022
Nissan Qashqai+2 Diesel particulate filter (DPF) forced regeneration
Overall
Quality
Punctuality
Communication
Very friendly, straight to it. Absolutely over the moon with work carried out.
Booked Friday night, booking confirmed about an hour later for next day.
Mike came out bang on time, got straight to it. Isolated the main issue, picked up on other faults too which was evidenced in the photos.
Tried 2 methods to force regeneration and managed to get the car to do it automatically while driving.
Reply from Mark:
many thanks glad i could help
1st December 2022
Ford B-Max Premium Pre-purchase Inspection
Overall
Quality
Punctuality
Communication
Very comprehensive report and a good follow up phone call
Very happy with the work done
Reply from Mark:
Many thanks
1st December 2022
Renault Wind Roadster Diagnostic Inspection
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Quality
Punctuality
Communication
Mark was able to "diagnose" the problem almost straight away, I was very impressed with his knowledge and his friendly demeaner
Reply from Mark:
Many thanks
15th September 2022
Volkswagen Polo Interim Service
Overall
Quality
Punctuality
Communication
Mark done great service on my car, also left photos for me to see very friendly and efficient mechanic, will most definitely have him work on my car again
Reply from Mark:
many thaanks again
15th September 2022
Volkswagen Polo Brake pads replacement - front (all)
Overall
Quality
Punctuality
Communication
Mark was great, he came on time very friendly and knew what he was doing and done an awesome job
Reply from Mark:
Many thanks
8th September 2022
Peugeot 3008 SUV Plug-in Diagnostic Inspection
Overall
Quality
Punctuality
Communication
Friendly, knowledgeable and thorough. Took lots of photos for me and offered good advice.
Reply from Mark:
many thanks
1st September 2022
BMW 1 Series Car Leaking Outside Inspection
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Quality
Punctuality
Communication
Came out to find a leak in my cooling system, very knowledgeable. Found the leak within a couple of mins and advised what to do next.
Reply from Mark:
many thanks
7th July 2022
Fiat Panda Premium Pre-purchase Inspection
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Quality
Punctuality
Communication
Mark was great - punctual, approachable and really helpful when I called to speak to him. I'd highly recommend!
Reply from Mark:
many thanks
I Did a 4 yr Apprentiship at R and L plant limited but worked there for 5 yrs
Then worked at Plant and Tool limited as a diesel fitter.
Worked as a head mechanic at South Wales Morris minor specialist for 7 years
Worked at valley industrial as a head Diesel engineer/ Steel works
Worked at Cambrian garage as a head Mot Tester/mechanic I was also an Authorised Examiner for 2 yrs.
Ive Been self employed for 15 years running my own Mobile Diagnostics business www.on-line-help.co.uk and www.swanseano1diagnostics.co.uk doing mobile mechanic's and Diagnostics as well as Engine Carbon Cleaning, and pre purchase inspections, and other aspects of motor vehicles.
City and guilds qualified
Detroit Diesel specialist
RTITB certificate
CITB trained in plant mechanics, hydraulics, engines, electrics etc etc
VOSA trained Mot Tester
Services-
DPF REGENS ✅
Diagnostics ✅
ENGINE CARBON CLEANING ✅
Electrical issues ✅
Dashboard lights✅
Engine management✅
ABS lights ✅
Airbag Lights ✅
DPF warning lights ✅
Bulbs✅
Radio codes ✅
Battery faults ✅
Brakes ✅
Batterys ✅
Servicing ✅ Read more