Platinum Diagnostics , Warwickshire | ClickMechanic
(170 ratings)
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20 years professional experience
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479 completed bookings
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Active since September 2024
Qualifications
- NVQ Level 3 Qualified
Platinum Diagnostics , Warwickshire | ClickMechanic
Marcel C
26th November 2025
Nissan Qashqai Diagnostic Inspection
Overall
Quality
Punctuality
Communication
The guys were on time and very helpful in telling me what was wrong with my car, would deffo recommend Marcel to anyone looking for help.
24th November 2025
Porsche Cayenne Premium Pre-purchase Inspection
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Punctuality
Communication
Marcel carried out the work on time and was happy to answer my questions. Great job, thank you.
19th November 2025
Vauxhall Vivaro Premium Pre-purchase Inspection
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Punctuality
Communication
Marcel was fantastic, talked me through a few issues he found and gave a full detailed report. Gave me peace of mind.
16th November 2025
Citroen C1 Brake discs and pads replacement - front (both)
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Quality
Punctuality
Communication
Fast reliable service and good communication. Advise given after fitment and car test driven.
14th November 2025
Audi A1 Brake pads replacement - rear (all)
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Quality
Punctuality
Communication
Very happy with the service. Very happy, efficient and stress free.
Kept me informed of when he was going to arrive.
As a female I felt comfortable and not taken advantage of
11th November 2025
Mercedes-Benz C-Class Diesel particulate filter (DPF) chemical clean and regeneration
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Quality
Punctuality
Communication
New what he had to do anything wes not to much great job would use again Thanks Marcel
11th November 2025
Mercedes-Benz Citan Standard Pre-purchase Inspection
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Quality
Punctuality
Communication
Fantastic service great job we have saved a lot of money not buying the van because of this mechanic
Just a great job for are company
5th November 2025
Ford Transit Diagnostic Inspection
Diesel particulate filter (DPF) chemical clean and regeneration
Overall
Quality
Punctuality
Communication
Both mechanics did an amazing job , DPF like a brand new 👌they've had to discount pipes to clean it up properly and they spent longer to make sure everything is done well , thank you gents.
3rd November 2025
Jaguar XJ Series Diesel particulate filter (DPF) forced regeneration
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Punctuality
Communication
Marcel did his job well gave me advice and was very knowledgeable, it was a pleasure to meet him
1st November 2025
Renault Megane Diesel particulate filter (DPF) forced regeneration
Interim Service
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Quality
Punctuality
Communication
Wasn't happy with with his work at all. He seemed to be in a rush. He didn't even have time to test the car. He couldn't even cut cable ties used to hold the bottom cover. I feel robbed.
Reply from Marcel:
Hi sorry you not happy with the service you had first of all the under tray was held on with cables ties when we got under the car the front was just hanging there and the bolts that was there was rusted so we use a oil sucker so didn’t take the under tray off all we do was try and help but making it more secure we only added 2 ties
Can’t see how spending over 2 hours there was a rush
We did our job
I think what the real issue is that you self diagnosed the problem (wrong)
And now making out I haven’t done my job
We was booked to come and do a service and DPF forced registration
I can and I’d that I’m sorry that it didn’t work cuz you DPF was passed the point of a regen that’s why it needed a diagnostic inspection first
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With over 20 years served in the motor trade, service, diagnostic, mot, fault finding, etc on a wide rage of cars and commercial vehicles, we thrive on making your automotive issues as simple and stress free as possible.
Our dealer level diagnostic tools make light work of fault finding, we have 15+ years MOT experience, Advanced level 3 NVQ, Air conditioning gas trained, manual handling, health and safety training, COSHH training, et etc.
We pride ourselves on polite, prompt and honest customer service, giving you an easy hassle free visit to help however we can, wherever you are, to make sure you stay safe and happy on the road.