Platinum Diagnostics , Warwickshire | ClickMechanic
(124 ratings)
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20 years professional experience
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343 completed bookings
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Active since September 2024
Qualifications
- NVQ Level 3 Qualified
Platinum Diagnostics , Warwickshire | ClickMechanic
Marcel C
22nd December 2025
Mercedes-Benz A-Class Brake pads replacement - front (all)
Overall
Quality
Punctuality
Communication
Absolutely. They were polite, clearly knew what they were doing, and the work was completed to a high standard. The mechanic was friendly and seemed knowledgeable. Overall, I’m satisfied with the work
Reply from Marcel:
Thanks for the kind words Satheesh. ☺️
We pride ourselves on customer satisfaction so it’s great to know you were happy with our service today.
Regards
22nd December 2025
MINI Mini Premium Pre-purchase Inspection
Overall
Quality
Punctuality
Communication
Very good and knowledgeable. Spotted a crack in the tyre which will hopefully save me £50 or so
Reply from Marcel:
Thanks for the great feedback Louis! ☺️
Here at platinum we aim to be as thorough as possible, with our attention to detail being key, therefore giving customers full peace of mind, and confidence in their new vehicle purchases.
Good luck with the new car and glad we could be of assistance.
Kind regards.
Platinum.
19th December 2025
Mazda Mazda3 Premium Pre-purchase Inspection
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Quality
Punctuality
Communication
Really impressed with the guys was kind enough to change the date to as I accidentally booked the wrong date , turned up did there job efficiently, explained what needs to be changed .
Reply from Marcel:
Thanks for your lovely feedback Courtney.
It was a pleasure to help you with your new vehicle purchase.
Happy motoring. 🚗
Kind regards
The Platinum Team
16th December 2025
SEAT Ibiza Spark plugs replacement
Overall
Quality
Punctuality
Communication
Marcel was on time and knowledgeable and friendly.happy with the ooutcome.
Reply from Marcel:
Thanks for your kind words Keith.
Regards
15th December 2025
Audi A4 Avant Plug on diagnostics
Overall
Quality
Punctuality
Communication
Yep. Good level.of knowledge. Good listener as well. Shared a few ideas and he got on and found the issue
12th December 2025
Ford Fusion Coil spring replacement - front (both)
Anti-roll bar drop link replacement - front (driver side)
Anti-roll bar drop link replacement - front (passenger side)
Shock absorbers replacement - front (pair)
Overall
Quality
Punctuality
Communication
Very friendly, work carried out to a high standard in good time. Excellent communication.
11th December 2025
Ford Transit Connect Plug-in Diagnostic Inspection
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Quality
Punctuality
Communication
Fantastic service - quick to reposnd and attend and had us back on the road in no time,
11th December 2025
Mazda CX-5 Diesel particulate filter (DPF) forced regeneration
Vehicle Health Check
Overall
Quality
Punctuality
Communication
Marcel did everything that was asked of him. Nice guy who text ahead of arrival and explained outstanding issues and sent further quote promptly. Would recommend
11th December 2025
Audi Q3 Premium Pre-purchase Inspection
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Punctuality
Communication
Marcel and his colleague were friendly, on time and professional. I’ll certainly use them again for a pre inspection.
Thanks again guys
10th December 2025
Ford Fusion Diagnostic Inspection
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Quality
Punctuality
Communication
Mechanic was prompt, knowledgeable and showed me evidence of what was wrong. Polite and professional.
With over 20 years served in the motor trade, service, diagnostic, mot, fault finding, etc on a wide rage of cars and commercial vehicles, we thrive on making your automotive issues as simple and stress free as possible.
Our dealer level diagnostic tools make light work of fault finding, we have 15+ years MOT experience, Advanced level 3 NVQ, Air conditioning gas trained, manual handling, health and safety training, COSHH training, et etc.
We pride ourselves on polite, prompt and honest customer service, giving you an easy hassle free visit to help however we can, wherever you are, to make sure you stay safe and happy on the road.