Platinum Diagnostics , Warwickshire | ClickMechanic
(152 ratings)
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20 years professional experience
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420 completed bookings
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Active since September 2024
Qualifications
- NVQ Level 3 Qualified
Platinum Diagnostics , Warwickshire | ClickMechanic
Marcel C
17th January 2026
Land Rover Range Rover Evoque Diagnostic Inspection
Overall
Quality
Punctuality
Communication
Andy and Marcel
Great guys
Diagnosed my problem
£73 for 5 minutes to diagnose is too dear though . Although that wasn't their fault
Reply from Marcel:
Hi Paul, thanks for the review.
We thrive on our fault finding, so it naturally Didnt take us long to spot your fault, and unfortunately after trying to bleed your clutch it was obviously the clutch master cylinder at fault.
It was lovely to meet you and we hope your vehicle is now repaired and back on the road.
Kind regards
Platinum
16th January 2026
Ford Transit Brake pads replacement - rear (all)
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Quality
Punctuality
Communication
Excellent service updated regularly good all round would definitely recommend
Reply from Marcel:
Thanks for the great review Jamie.
It was a pleasure to help you getting back on the road with your van.
Kind regards
Platinum
15th January 2026
Volkswagen Beetle Brake pads replacement - front (all)
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Quality
Punctuality
Communication
Did the job well at the time and price agreed , car feel solid again now .
Calls to confirm time and place
Called to say on their way . Job done very quickly
Reply from Marcel:
Thanks for your kind words Garry, glad we could help. It was lovely to meet you.
(Despite the terrible weather)
Kind regards
Platinum
15th January 2026
Peugeot Boxer Full Service
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Quality
Punctuality
Communication
Superb. Prompt and professional. Ran me through any action points at the end of the service and would very much use again.
Reply from Marcel:
Hey Sam, thanks for the lovely feedback.
Was a pleasure to meet you and help with your service.
Kind regards
Platinum
13th January 2026
Nissan Qashqai Diagnostic Inspection
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Quality
Punctuality
Communication
If I could give Marcel 11 out of 10 I would
Very professional and knowledgeable and put me at my ease straight away
Would recommend him to anyone
Magnus
Reply from Marcel:
Thanks for the lovely feedback Magnus.
Kind regards
Platinum
12th January 2026
Vauxhall Insignia Brake discs and pads replacement - front (both)
Brake discs and pads replacement - rear (both)
Overall
Quality
Punctuality
Communication
Marcel and team was great.. great service. Will def use again. Made life so much easier.
Reply from Marcel:
Hi Lee, thank you for the lovely feedback.
Kind regards
Platinum
10th January 2026
Ford Fiesta Diagnostic Inspection
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Quality
Punctuality
Communication
The guys were great! They were polite and friendly.
The car was unfortunately terminal but they gave some recommendations of where to go and try and get it fixed
Reply from Marcel:
Hi Ben. Thanks for the fab review.
It’s never a nice thing when we have to give customers bad news regarding their cars.
We hope you come out of the other side happy with whatever decision you took.
King regards
Platinum
9th January 2026
Vauxhall Corsa Diagnostic Inspection
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Quality
Punctuality
Communication
Excellent service, knowledgeable and thorough. Explained everything they were trying to me. Good pair of lads.
Reply from Marcel:
Hey Ryan, thanks for the kind words.
Happy to help.
Kind regards
Platinum
9th January 2026
BMW 4 Series Diagnostic Inspection
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Quality
Punctuality
Communication
I am more than happy service he did. Profi with excelent communication.
Friendly, openmind, face to client.
Reply from Marcel:
It was lovely to meet you Jerzy, all the best and good luck with your BMW.
Regards platinum
8th January 2026
MINI Mini Paceman Oil leak investigation
Car Leaking Outside Inspection
Overall
Quality
Punctuality
Communication
Mechanic found the issue very fast but did not look to repair? I feel I over estimated the initial requested work that should have allowed around two hours of labour on the car to look at resolving the issue.
Reply from Marcel:
Hi Raymond..
thanks for your feedback, as we explained to you, we found your thermostat plastic housing to be at fault, that was leaking oil and coolant from a failed seal/gasket. Therefore we actually did as you wanted in diagnosing your issue/s.
Unfortunately your car needs a specific part replacing (the thermostat housing) that will have to be a follow on procedure.
We understand your concern as the car wasn’t fixed on site, but the job was only to diagnose the issue, not to repair.
Kind regards
Platinum
With over 20 years served in the motor trade, service, diagnostic, mot, fault finding, etc on a wide rage of cars and commercial vehicles, we thrive on making your automotive issues as simple and stress free as possible.
Our dealer level diagnostic tools make light work of fault finding, we have 15+ years MOT experience, Advanced level 3 NVQ, Air conditioning gas trained, manual handling, health and safety training, COSHH training, et etc.
We pride ourselves on polite, prompt and honest customer service, giving you an easy hassle free visit to help however we can, wherever you are, to make sure you stay safe and happy on the road.