Average Rating
From 208014 reviews
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Customer Reviews
94% of our customers would recommend ClickMechanic to their friends.
Reviews on the ClickMechanic website are only ever left by paying customers, so you know exactly how the mechanics on our network have performed in the past.
I am very pleased with the service provided by Reece. He was professional, knowledgeable and friendly. He gave me sound information and advice both before the Pre Purchase Inspection and in the follow up after the Report. Based on the work he did for me, I was able to make a considered, informed and firm decision about the used car purchase. The Report by Reece highlighted issues that I would never have realised as a non-mechanic. On balance, I decided not to go ahead with the purchase. So I consider the service by Reece very well worth the money. Thank you Reece. William.
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Mick carried put a pre-inspection on a vehicle I ended up purchasing so the check was fundemental to me
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Riz was very knowledgable and friendly. Would highly recommend with the work carried out.
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Great service and excellent mechanic .very happy with service . Excellent communication before arriving and explained the report and sent it to me withon half hour
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Really friendly and couldn’t fault them to be honest .. 5 stars they were punctual and communicated all the time
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Rhalf carried out great work and was very knowledgeable and carried out everything needed
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Cello was very helpful on time he was wicked at his job I give him 5 stars I was very happy with the work he done
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It was a irritating experience not totally the mechanics fault: I was told 2-3 hours to carry out the service and MOT. My car was picked up at 10 and I wasn’t contacted till 3 regarding the work required. 2 hours later then the time discussed. Wasn’t too much of a bother. I wasn’t expecting the amount of work required to be so high to pass the MOT but I understand that’s a surprise that can come with cars. I think this service would work okay if you know there’s nothing wrong with your car. I then wanted the chance to be able to Shop round to ensure I was getting the best value for fix but was then notified it would cost 70 pounds to tow my vehicle back to my house. This is more a clickmechanic fault as it promises free collection and delivery but doesn’t detail if your MOT is expired it can’t be driven on the road back to you. Therefore not free delivery. I was also paired with a garage 50 miles from my house. Using half a tank of petrol overall,I thought the point of this service was a fairly local mechanic with just delivery and collecting being the part of the service. So I coudnt really go and get my car either. I think these are things customers should be aware of before using the service. There is also another “priority” charge if you want the work to done within 2 days of MOT. So after handing my keys over on Thursday. To book a free slot would mean waiting till Sunday otherwise it was another 70 pounds. Glad I had nowhere urgent to be. The work itself is sound, my car is fixed and Reyaz carried out the work proficiently, I got my car back on Monday. I don’t think l would use clickmechanic again due to the hidden fees and tricks that come with it. An irritating experience but not overly the mechanics fault other then the time taken wasn’t as advertised. Again jt was probably due to the garage being so far away.
Lower wishbone replacement - front (passenger side)
Handbrake cable adjustment
Brake light bulb replacement
Handbrake Inspection
Diagnostic Inspection (EXHAUST)
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Henry was fantastic, he explained every step of the repair and what to expect. Highly recommend. Thank you Henry.
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Top job and a great bloke, give a superb insight to the car’s issues and worked proactively to fix them.
Vehicle Health Check
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Car was fixed in a timely and efficient way without any changes to cost and schedule
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Brilliant job, had front brake discs and pads done. Richard was brilliant, turned up on time and got straight on with the job. Good communication and kept me updated.
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Good communication, very efficient with collection and delivery. No problems.
Air conditioning regas (R134a Gas ONLY)
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James was kind and friendly with a vast knowledge. He completed his checks efficiently and will definitely use him again. Highly recommended .
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Faizan, top chap. Professional and on time. Great service. I will use him again for sure.
Air conditioning regas (R134a Gas ONLY)
Pollen filter including part
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Chris was very informative, talked me through everything he was doing and made sure my car was spot on before he left , highly recommend
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Calum was very efficient and professional in all aspects of his work. He communicated before arriving and was on time. The work was completed quickly and he showed the replaced parts to demonstrate wear and tear. He also advised on potential future repairs.
Brake discs and pads replacement - rear (both)
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Very friendly team. Communication was amazing, best customer service I have had in a while. They kept me up to date along the way with messages and videos. Would 100% use the team again.
Full Service
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Lee was excellent 10/10 contacted me in advance to arrange collection. Great service.
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Henry was great. Quick brake change with some good advice about other parts of my vehicle that may need looking at.
Vehicle Health Check