RM Recovery Ltd , Hertfordshire | ClickMechanic
(28 ratings)
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12 years professional experience
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128 completed bookings
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Active since October 2022
Qualifications
- City & Guilds Level 2 Qualified
- ATA Level 2 Accredited
- RAC Approved Garage Member
- Autofirst Network Member
RM Recovery Ltd , Hertfordshire | ClickMechanic
Reece M
20th March 2023
BMW 3 Series Premium Pre-purchase Inspection
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Didn't turn up during the agreed window due to weather and didn't inform me until 1 hour into the window, causing me to waste 2 hours in the morning. When we rebooked and he did come for the inspection the next day, he was helpful but I didn't feel like he gave the car a super thorough check. I had to ask several times if there's anything else that needs checking as I knew I had paid for many more checks than were completed. Still was very helpful in my decision not to get the car and was completely honest with me about the condition and his opinion of it.
19th March 2023
Citroen DS5 Car Won't Start Inspection
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Reece was great. Whilst he wasn't able to resolve the issue he was decent, friendly and honest. Would highly recommend him.
Reply from Reece:
Thank you very much for the review hope you get it sorted soon but I do recommend main dealer before anything else
18th March 2023
Honda CR-V Standard Pre-purchase Inspection
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Communication
Great, couldn't be happier with Reece's work. Good communication and keen to help.
Reply from Reece:
Thanks for the review mate really appreciate means a lot
17th March 2023
Citroen Berlingo Plug-in Diagnostic Inspection
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Can't speak highly enough about Reece - very knowledgeable and would highly recommend
Reply from Reece:
Thanks buddy I really appreciate it
15th March 2023
Saab 9-3 Brake fluid change
Bleed hydraulic clutch release system
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Quality
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Communication
Reece was excellent and i highly recommend him for mobile car servicing and repairs.
Reply from Reece:
Thank you for the review it’s greatly appreciated and thank you once again
14th March 2023
Fiat 500X Engine Warning Light Inspection
Vehicle Health Check
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Reece was great! Really honest advice and I wouldn’t hesitate to contact him for help again.
Reply from Reece:
Absolute pleasure thank you very much for your custom. If you have any further issues or have any other concerns, please feel free to reach out to us any time you like because nothing to find out once again. Thank you very much
12th March 2023
MINI Mini Battery Warning Light Inspection
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Very professional and quickly response.
I am happy. Waitibg to finsih the work tomorrow
Reply from Reece:
It was an Absolute pleasure speaking with you today the quote for the necessary works will be sent over via the Click Mechanic app by tomorrow after discussing the details with you later thank you for the review it’s greatly appreciated
12th March 2023
Ford Transit Diagnostic Inspection
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No, told my van would cost thousands to repair and not worth it. My van is a 2008 petrol transit. Offered to buy it for £500 there and then.
My uncle who is 73 and an old school mechanic fixed it in 2 hours the next morning, with no new parts or expense.
Reply from Reece:
Hi there, thank you very much for the very low review which I have to say is quite unnecessary. I don’t think you fully understand what you paid for at the time i.e. diagnostic inspection NOT A REPAIR.
I run a full diagnostic inspection on your van whilst you were present which you witnessed over 17 individual fault codes which included PCM fuel pump fuel pump pressure regulator, ABS fault throttle position sensor to name a few when I arrived. The van had an idling issue. You stated that your 73-year-old Uncle who is a mechanic Has changed the throttle itself which was not the problem to start with.
I did advise you of all the faults that was shown on diagnostics in front of you at the time that the vehicle was not financially viable to repair. Given the fact it is over 15 years old has done over 250,000 miles and is in relatively poor condition.
I did, and I quote said to you to fix all these issues show on diagnostics, would cost a lot of money, a new fuel pump alone for a diesel transit is expensive never mind a petrol/LPG transit there was also a PCM communication error which would not reset which is our internal fault with the PCM itself which again is a very expensive item to change not to mention the other problems that would need fixing
I would also like to add that I do not fit, secondhand or knockoff parts to any of my customers vehicle they would be from main dealer only. So yes, that would reflect in the cost. That is the only way I can guarantee absolute quality and assurance that the part works as it should, and if it doesn’t work as it should will be replaced with no further cost to myself all the customer which I’m sure you can understand
But I highly doubt your uncle in the space of two hours has fixed a faulty ECU which needs sophisticated equipment to fix and a fule pump issue with a code reader might I add I highly doubt it but I can guarantee if I was to come back and plug my diagnostics back in every one of those fault code will still be there and everyone of those issues will still remain I guarantee it
as a matter, of fact, I would gladly offer to come back out for free of charge and run another diagnostic test on your vehicle, and if those fault codes have gone, I will refund you the inspection fee you paid personally on the spot I am that confident that your van still has those issues I would actually double your inspection fee cost and refund that to you
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11th March 2023
Land Rover 90 Defender Diagnostic Inspection
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Reece was very knowledgable and friendly. I could not have asked for a better response
Reply from Reece:
Thank you very much for the review John much appreciated mate
10th March 2023
Citroen Relay Diagnostic Inspection
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Reece solved issue within minutes, great service.
Knowledgeable and punctual, will use again in future
Reply from Reece:
Happy to help and get you guys on your way thank you