My vehicle was collected on Saturday at 10am and taken into the ULEZ which I have to pay. They then called my at 5:30 to say it failed it's MOT but they couldn't quote a price as their suppliers were closed and they would ring me with a quote tomorrow morning. I didn't hear anything and called they at 4 only to be told they weren't open on a Sunday. I called them on Monday and they hadn't made a quote. Finally got a quote in the afternoon which was extortionate but I paid straight away hoping to get my car back yesterday. It finally arrived this afternoon. Rubbish service from them and annoying that click mechanic got me a mechanic in London when I live in Surrey.

Mechanic was quick and did the job. My only issue was I paid for the tyres I wanted and then on the day of the appointment was told that they don't have them in stock and had to pay even more on the day for an alternative set.
I think this should have been clearer at time of booking.

But to recap they communicated well and did what they said they were going to do.

Very happy always in contact with me and quick service, car is running smoothly

The team from automatic motors were superb from start to finish. Car serviced and MOT in a day. My car is quite old and had fail at mot but the team were able to get the part and fix and then retest and passed !!

Car driving best it has in a long time after service !

Communication was ok but work has been poor. Got call to say that additional work is required and charged me considerable amount of money. Car was returned but then another light stopped working (not even part of initial work). Contacted garage to offer them to come and see but was ignored. Went to local garage and they told me that bulb replacement that I was charged for wasn’t even done. Now I had to order parts that they have missed and not happy at all

Great job done from Automatic Motors. Picked the car up at the agreed time, performed a Full Service and replaced front brake pads. Excellent comms & very convenient.

The most easiest experience I won’t be waiting around in the garage again the communication was excellent they did my mot and service and picked the car up and dropped it off within a couple of hours. Would definitely recommend and I will be using them from now on even for my repairs thankuuuu so much

They did a magnificent job. Picked up, took the car and fixed the issue as agreed. They even fixed a smaller issue which I mentioned in passing without me expecting them to.

Couldn’t recommend them highly enough.

Excellent customer service, great value compared to the dealership and made the whole process very easy for me. I highly recommend these guys.
Simon Green

Reyaz was polite but lacked in communication and I was shocked to find he had driven my car over an hour away instead of using a more local garage, the service was sufficient however I have had much better service from Shahid in the past.