The most easiest experience I won’t be waiting around in the garage again the communication was excellent they did my mot and service and picked the car up and dropped it off within a couple of hours. Would definitely recommend and I will be using them from now on even for my repairs thankuuuu so much

They did a magnificent job. Picked up, took the car and fixed the issue as agreed. They even fixed a smaller issue which I mentioned in passing without me expecting them to.

Couldn’t recommend them highly enough.

Excellent customer service, great value compared to the dealership and made the whole process very easy for me. I highly recommend these guys.
Simon Green

Reyaz was polite but lacked in communication and I was shocked to find he had driven my car over an hour away instead of using a more local garage, the service was sufficient however I have had much better service from Shahid in the past.

Very satisfied work carried out and the driver who collected my car was very bright and cheery, Thank you to all concerned ,xx

Awesome and reactive …honest and helpful
Yes and communicated well
Car was brought back after work and as down

No. Would you generally diagnose major issues post service? Had it been done the other way round then it would of saved me £349 pounds or there abouts. More communication from them would have been a lot better too.

Service and MOT were done really quickly and everything went very smoothly

It was a irritating experience not totally the mechanics fault:

I was told 2-3 hours to carry out the service and MOT. My car was picked up at 10 and I wasn’t contacted till 3 regarding the work required. 2 hours later then the time discussed. Wasn’t too much of a bother.

I wasn’t expecting the amount of work required to be so high to pass the MOT but I understand that’s a surprise that can come with cars. I think this service would work okay if you know there’s nothing wrong with your car.

I then wanted the chance to be able to
Shop round to ensure I was getting the best value for fix but was then notified it would cost 70 pounds to tow my vehicle back to my house. This is more a clickmechanic fault as it promises free collection and delivery but doesn’t detail if your MOT is expired it can’t be driven on the road back to you. Therefore not free delivery.

I was also paired with a garage 50 miles from my house. Using half a tank of petrol overall,I thought the point of this service was a fairly local mechanic with just delivery and collecting being the part of the service.

So I coudnt really go and get my car either. I think these are things customers should be aware of before using the service.

There is also another “priority” charge if you want the work to done within 2 days of MOT. So after handing my keys over on Thursday. To book a free slot would mean waiting till Sunday otherwise it was another 70 pounds. Glad I had nowhere urgent to be.

The work itself is sound, my car is fixed and Reyaz carried out the work proficiently, I got my car back on Monday.

I don’t think l would use clickmechanic again due to the hidden fees and tricks that come with it. An irritating experience but not overly the mechanics fault other then the time taken wasn’t as advertised. Again jt was probably due to the garage being so far away. Read more

Didn't really speak that much, only to confirm collection. Can't comment on things I have no knowledge of.