Mobile Autocare , Essex | ClickMechanic

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(1505 ratings)

  • 25 years professional experience

  • 4919 completed bookings

  • Active since January 2016

Qualifications

  • City & Guilds Level 1 Qualified
  • City & Guilds Level 2 Qualified
  • City & Guilds Level 3 Qualified

Mobile Autocare , Essex | ClickMechanic

Darren P
I started out with my dad in mechanics in his garage learning the trade before going to college to get my qualifications. In 2002 I set-up Mobile Auto Care with my brother Lee. and the business has grown from strength to strength and we now have 10 mobile mechanics in the team who are all fully qualified. We will inform you of which of our mechanics will be attending your job when we accept it, you'll always be in safe hands! At Mobile Autocare we tackle all types of repairs and work on all makes/models of car, so whatever the issue we'll fix it!
David
19th March 2018
Chrysler PT Cruiser Dash display panel removal
Overall
Quality
Punctuality
Communication

Darren was first rate and although the work has yet to be completed ( not due to any shortcomings on Darren's behalf } His advice and help have been invaluable

Steve
19th March 2018
Peugeot 206 Clutch replacement
Clutch guide bush replacement
Overall
Quality
Punctuality
Communication

Very happy with the service. from the point of booking and being kept informed of appointment times through to Darren arriving and taking me through the process and checking the fault before starting work.
it's a nice touch that possible future issues are highlighted and quoted with no pressure to decide there and then

Paul
19th March 2018
Jaguar XK8 Plug-in Diagnostic Inspection
Overall
Quality
Punctuality
Communication

Darren was really helpful and knowledgeable. Sorted the problem with no trouble and taught me a few things.

Paul
18th March 2018
Volkswagen Crafter Engine oil and filter replacement
Engine oil flush out
Overall
Quality
Punctuality
Communication

Best mechine I've meat in 8 years I'll all way us darron now on and tell every one how good he was

Chris
18th March 2018
Mercedes-Benz 190 Suspension inspection
Overall
Quality
Punctuality
Communication

No communication form the mechanic,
No inspection
Got charged for a inspection
Mechanic had a small child with him so could not do his 100%
Don't how the mechanic was lee Sam or Darren ?
No reasoning the mechanic because he was in a rush,
The ball joint was gone on my car so was the track rod, so if he inspected the job he would have seen it,
all works have now been fixed by my local garage and only £20 dearer but had not problems,
I think it has been discussing the way I have been treated and would never use your company again and I will never recommend your company to anybody.

Reply from Darren:

You booked the vehicle in for a track rod end replacement we arrived completely on time and we explained is wasn't a track rod end repair needed it was a lower ball joint issue you completely misdiagnosed the issue if you was unsure of the fault we offer a suspension inspection you cannot blame myself or my mechanic for you booking and misdiagnosing the fault. I have confirmed with click that you lied from start to finish and your trying to sabotage the company by not taking responsibility for your own actions.
Click never helped you because of all the abuse and threatening behaviour towards all parties involved.

This matter could have easily been rectified but your attitude was awful the vehicle is nearly 30 years old and because parts wasn’t instantly available you started again in a awful manner.
And you couldn’t understand why all parties no longer helped because we wasn’t going to be abused no more
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Eduardo
17th March 2018
BMW 3 Series Diagnostic Inspection
Overall
Quality
Punctuality
Communication

Very honest , good knowledge of issue and punctual. Have given a very positive solution to the problem as well as options on how to remedy the fault.

Raymond
17th March 2018
Kia Sportage Timing belt/chain replacement
Overall
Quality
Punctuality
Communication

Darren & Lee were a credit to click mechanic....they turned up on time ....and the work they carried out was to a very high standard...would definitely use them again thanks Ray

Stephen
16th March 2018
Renault Scenic Auxiliary drive belt replacement
Overall
Quality
Punctuality
Communication

Lee, was excellent the work I had done was quick and professional,Lee was a friendly guy,and nothing was any problem to him,I would highly recommend him to anyone who wants work done with no fuss.thank for your services .

Roy
14th March 2018
Suzuki Swift Diagnostic Inspection
Overall
Quality
Punctuality
Communication

The mechanic was terrific I am very happy with what he said about my car and with that I have now got a full service for my vehicle booked

Adam
12th March 2018
Renault Trafic Water pump replacement
Timing belt/chain replacement
Engine oil leak inspection
Overall
Quality
Punctuality
Communication

I have had to put a poor rating on punctuality simply because ClickMechanic gave an 8.00 to 10.00 AM arrival that slipped badly to after 13.00 HRS. This was partly due to the postcode having been wrongly entered but luckily enough time remained to do the required works.
Communication was OK but rather belatedly on the morning of the appointment and only after calling Darren the night before, having received an almost unintelligible SMS telephone message. I understand that bookings can be made very late on and it would be kinder to provide more lead time for those involved in the practical arrangements.

Lee was fantastic and exactly the right man for the job. He readily coped with the poor weather and other eventualities, completing all that was required in the timing belt engine service.
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