Mobile Autocare , Essex | ClickMechanic
(1505 ratings)
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25 years professional experience
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4919 completed bookings
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Active since January 2016
Qualifications
- City & Guilds Level 1 Qualified
- City & Guilds Level 2 Qualified
- City & Guilds Level 3 Qualified
Mobile Autocare , Essex | ClickMechanic
Darren P
18th June 2016
Kia Sportage 85000 Miles Service
Overall
Quality
Punctuality
Communication
My Mechanic was very helpful in that he included a new air filter which for some reason had not been included in a standard annual service. My appointment had to be re-scheduled (no air filter in stock) but he kept in touch. His assistant, however topped up my coolant and screen-wash from the same container of plain water and overfilled the coolant. Not particularly a problem this time of the year, but it did not need topping up anyway !
17th June 2016
Ford Mondeo Alternator replacement
Diagnostic code reading
Overall
Quality
Punctuality
Communication
Charged extra for turning off warning lights even though they knew the car needed further investigation, so wasted my money. Won't refund the extra £40+ I asked for back and ClickMechanic support haven't replied when I told them twice by email that the issue hasn't been resolved. Disappointing lack of honesty by the mechanics, the email contact Darren at their garage based in Romford, and no response from the support people at ClickMechanic. Very disappointed with the way they've treated me, their ignorance, arrogance, misleading information and lack of intelligent response. I could go on.....
17th June 2016
BMW 3 Series MOT collection and delivery
Front drop link replacement (both) and Steering rack gaiter NSF replacement
Adjust rear handbrake to correct brake measures
Re adjust and tighten the N/S/F suspension top mount
Replacement of headlight bulb
Overall
Quality
Punctuality
Communication
Very happy with service overall, although they never seem to meet their original arrival times. Good communication throughout however meant this was less of a problem than it otherwise would have been.
16th June 2016
Peugeot 107 Service - Major
Overall
Quality
Punctuality
Communication
Lee was very pleasant & helpful.
12th June 2016
Vauxhall/Opel Astra-H Camshaft drive belt/chain replacement
Overall
Quality
Punctuality
Communication
Good service would recommend
10th June 2016
Volkswagen Fox Alternator replacement
Diagnostic code reading
Overall
Quality
Punctuality
Communication
Excellent service delightful mechanic cannot fault at all
10th June 2016
Mazda RX-8 Front brake pads (all) replacement
Rear brake pads (all) replacement
Front brake disc (both) replacement
Rear brake disc (both) replacement
Overall
Quality
Punctuality
Communication
Getting my car fixed is something i always used to worry about, but not anymore. The mechanic was skilful, trustworthy, polite and cheerful and I would recommend Click Mechanic to anyone.
Great job!!!
10th June 2016
Ford Galaxy SRS/Airbags Inspection
Full scanner test and clear all fault codes
Overall
Quality
Punctuality
Communication
Excellent honest service. Solved problem when Ford technical dealership misdiagnosed and caused two different problems. Thank you!
8th June 2016
Vauxhall/Opel Signum
Overall
Quality
Punctuality
Communication
What a nightmare booked 5 times never turned up once and lots of time wasted on the phone trying to find out were thay where
5th June 2016
Mazda BT-50 Pre-heat/glow plugs (all) replacement
Overall
Quality
Punctuality
Communication
Generally very pleased, although it did take some time to actually get it booked in and never arrived within the time frame quoted.
Nevertheless I would recommend as long as you can be flexible.