Auto Pro , London | ClickMechanic
(71 ratings)
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7 years professional experience
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314 completed bookings
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Active since November 2023
Qualifications
- IMI Member
- Imi level 2
- Automotive Training course
Auto Pro , London | ClickMechanic
Auto P
19th March 2024
Volkswagen Polo Diagnostic Inspection
Overall
Quality
Punctuality
Communication
The mechanic came over and after 15 min left saying he finished and fixed the problem but in reality he didn’t fixed anything The problem is still there and the car cannot be driven anywhere and on top of that I’ve been charged for someone coming over for 15 min
Reply from Auto Pro:
We acknowledge your dissatisfaction. However, it’s crucial to clarify that when you scheduled your appointment, it was specifically for a diagnostic inspection. A diagnostic inspection is intended to identify issues, not to execute immediate fixes. During this process, our mechanic evaluates your vehicle to pinpoint any underlying problems. Once identified, we provide a report outlining the issues. It’s important to understand that diagnostic inspections typically do not include immediate repairs unless explicitly agreed upon beforehand. We want to ensure clarity regarding the nature of the service provided.
18th March 2024
Skoda Octavia Full Service
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Punctuality
Communication
Never met the mechanic just the two drivers who collected and returned my vehicle
18th March 2024
BMW 3 Series Plug-in Diagnostic Inspection
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Punctuality
Communication
They were fine but your price feels a bit high for a simple diagnosis job.
Blah blah
17th March 2024
Nissan Qashqai Clutch replacement
Vehicle Health Check
Overall
Quality
Punctuality
Communication
Car collected on time and returned Ok in the evening.
Tried it out the next day and once I got use to the new clutch all was well.
Well done to all concerned.
16th March 2024
Audi A3 Diagnostic Inspection
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Punctuality
Communication
Very knowledgeable in diagnosing the issue with my car efficiently. Friendly service and on time.
16th March 2024
Mercedes-Benz CLA Interim Service
MOT with collection & delivery
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Quality
Punctuality
Communication
Good service, happy with the work that was carried out. Car as picked up at the agreed time and delivered back a few hours later. Happy to recommend.
14th March 2024
Audi A4 Avant Brake discs and pads replacement - front (both)
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Communication
It was a very quick turnaround and very convenient that the car was picked up and dropped off.
14th March 2024
Vauxhall Astra MOT with collection & delivery
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Punctuality
Communication
I am pleased for the service that you have given but I find it was a bit difficult for me to book my service and my mot at the same time
13th March 2024
Audi Q7 Full Service
MOT with collection & delivery
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Quality
Punctuality
Communication
Punctual. Polite. Professional in his manner and his work (collected my car, serviced and dropped it back). Probably the best encounter I have had with a mechanic. Was truly a blessing
Reply from Auto Pro:
Thanks for your kind words
10th March 2024
BMW 4 Series MOT with collection & delivery
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Quality
Punctuality
Communication
The service was fantastic. They were so easy to talk to and understanding
In addition to our mechanical services, we excel in bodywork, restoring your vehicle to its former glory after collisions or wear and tear. Our skilled technicians pay attention to every detail, ensuring that your car not only performs well but also looks great.
At AUTO PRO , we understand the importance of transparency, reliability, and customer satisfaction. Trust us with your automotive needs, and experience the difference of quality service backed by years of expertise. Your journey is our priority, and we are here to keep you moving forward. Read more