Sms , Berkshire | ClickMechanic

(1199 ratings)
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20 years professional experience
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4425 completed bookings
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Active since November 2015
Qualifications
- NVQ Level 1 Qualified
- NVQ Level 2 Qualified
- NVQ Level 3 Qualified
- Other Qualification
- ATA Level 3 Accredited
- Other Accreditation
Sms , Berkshire | ClickMechanic
Jon G
24th July 2020
Ford S-MAX Timing belt replacement
Overall
Quality
Punctuality
Communication
Collection and delivery of the car from my home was easy, the work (timing belt replacement) seems to have been carried out well.
24th July 2020
Skoda Roomster Battery replacement (vehicles without stop/start system)
Brake discs and pads replacement - front (both)
Full Service
MOT with collection & delivery
Brake discs and pads replacement - rear (both)
Overall
Quality
Punctuality
Communication
Everything seems to have gone well but it is hard to judge before a little time has passed. Pick up and delivery was fine. Mechanic was cheerful and communicative
24th July 2020
Renault Scenic Tyre fitting
Brake discs and pads replacement - rear (both)
Brake discs and pads replacement - front (both)
Overall
Quality
Punctuality
Communication
Car was collected on time , and at first glance the work all seems to have been done to a high standard
24th July 2020
Ford Fiesta Clutch replacement
Overall
Quality
Punctuality
Communication
Great communication and service along with a fantastic job done. Thank you, we are very pleased
23rd July 2020
Honda CR-V Brake discs and pads replacement - front (both)
Overall
Quality
Punctuality
Communication
The mechanic was friendly knowledgeable and came on time would definitely use again
23rd July 2020
Land Rover Discovery Sport MOT with collection & delivery
Major Service
Overall
Quality
Punctuality
Communication
Yes, having driven the car this morning the service seems to have 'tightened' the car up well.
However, they called to say the rear brake pads needed renewing and I mentioned that they had been renewed 15 months earlier by ClickMechanic. Anyway, as I do not have the expertise in this area I gave the go ahead but I question if brake pads need replacing after only 9500 miles.
21st July 2020
BMW 3 Series Car Won't Start Inspection
Additional labour for time to investigate cause of non-start and remove seized bolt that have been installed incorrectly by previous mechanic that trapped behind flywheel
Overall
Quality
Punctuality
Communication
Jon was absolutely brilliant, I’ve used many mechanics over the years and Jon was way above anyone or any garage used previously. Other mechanics did not know what the fault was with the car and gave up, Jon immediately narrowed it down to an electrical fault and had it diagnosed and fixed within a day.
21st July 2020
Audi Q7 Brake pads replacement - rear (all)
Overall
Quality
Punctuality
Communication
Excellent work, thank you. Very quick and efficient. Price was OK too - the Audi dealer literally quoted me double the price.
20th July 2020
Volkswagen Golf Battery replacement (vehicles without stop/start system)
Overall
Quality
Punctuality
Communication
Jon was proficient and thorough in his work. The battery replacement was all as expected.
18th July 2020
Volkswagen Passat Timing belt replacement
Overall
Quality
Punctuality
Communication
John and the team at SMS were fantastic. Car was collected bang on time and with no issues.
Repair work was done to a high standard and I was kept in the loop the whole way.
Another minor defect was identified and corrected without any fuss.
I would recommend SMS whole heartedly and can honestly say I will be using their services again.
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