Sms , Berkshire | ClickMechanic
(1222 ratings)
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20 years professional experience
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4538 completed bookings
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Active since November 2015
Qualifications
- NVQ Level 1 Qualified
- NVQ Level 2 Qualified
- NVQ Level 3 Qualified
- Other Qualification
- ATA Level 3 Accredited
- Other Accreditation
Sms , Berkshire | ClickMechanic
Jon G
26th January 2022
Skoda Yeti Outdoor Glow plugs replacement (all)
Overall
Quality
Punctuality
Communication
The work was carried out as requested. My car was collected within the expected time and returned as soon as the work was completed.
25th January 2022
Kia Venga Wheel bearing replacement - rear (passenger side)
Overall
Quality
Punctuality
Communication
Service was very good, communication when the car would be collected great and arrived within time frame as said. However disappointed that had booked in for a problem which we weren't 100% sure what was wrong but told what might be. So this was just replaced rather than confirmed. Spend £245 so would have liked to have been sure the problem had been rectified. I assumed a thorough check would have been done to confirm the actual problem before fixing.
Reply from Jon:
Hi thank you for your feedback.
This job was originally posted on ClickMechanic as ‘supply and fit rear wheel bearing,’ no diagnosis was required as pointed out by yourself as your husband had diagnosed the issue. Hats off to your husband for getting this right, however we were not requested or paid to carry out a diagnosis which would have required extra time to be allocated to the booking.
However, I’m glad you’re happy and the repair has fixed your problems.
Kind regards,
Jon
24th January 2022
Citroen C4 Cactus MOT with collection & delivery
Full Service
Overall
Quality
Punctuality
Communication
Good work John on the service + MOT + brakes replacement👍
Great value + availability + communication + quality
22nd January 2022
Mazda Mazda3 MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Brilliant - smooth pick up. Didn't let me know in advance how much the work was though, just took the payment. (not the MOT, that was fine)
21st January 2022
Citroen Xsara Picasso Timing belt replacement
Overall
Quality
Punctuality
Communication
SMS provided excellent service. Collected on time, kept in touch and returned early afternoon. Glad I’ve changed the timing belt/pump at a reasonable price.
20th January 2022
Toyota Avensis Major Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
The guy was great, turned up on time and took car to get MOTd and serviced, and brought her back ok later that afternoon.
My second good experience with Clickmechanic.com
18th January 2022
Ford Focus Alternator replacement
Overall
Quality
Punctuality
Communication
He was very good. Quick and efficient. Kept me up to date in advance about pick up times. Prices very good. Can’t fault it.
14th January 2022
Nissan Qashqai Interim Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Great service always kept informed on what was going on Happy to use them in the future
14th January 2022
Volvo V70 Clutch replacement
Overall
Quality
Punctuality
Communication
Did not need to have any interaction. As far as I can tell he appears to have dond a fine job
14th January 2022
Land Rover Freelander 2 Water pump replacement
Overall
Quality
Punctuality
Communication
Overall good experience, from the by email & SMS reminders, to the handover of my vehicle to Kelvin early morning without fuss, to the call from John once work was complete to the return drop off of the vehicle. Good service and this in addition to competitive pricing leads me to recommend clickmechanic.
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