Sms , Berkshire | ClickMechanic
(1144 ratings)
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20 years professional experience
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4164 completed bookings
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Active since November 2015
Qualifications
- NVQ Level 1 Qualified
- NVQ Level 2 Qualified
- NVQ Level 3 Qualified
- Other Qualification
- ATA Level 3 Accredited
- Other Accreditation
Sms , Berkshire | ClickMechanic
Jon G
9th October 2021
MINI Mini Brake discs and pads replacement - front (both)
Overall
Quality
Punctuality
Communication
What a great experience that was. I set it up online, my car was collected the next morning and returned, completed, in under 4hrs. Great price too. I will definitely use Clickmechanic again. Highly recommended.
9th October 2021
Audi A4 LABOUR TO DIAGNOSE FAULT
Overall
Quality
Punctuality
Communication
In the end i didnt get the work done i thought i needed. They quickly told me what was actually wrong with my car. They have very quick replys, very kind on phone and text, and very professional.
6th October 2021
Audi A4 Avant MOT with collection & delivery
Diagnostic Inspection
Overall
Quality
Punctuality
Communication
Superb customer service! John was extremely helpful! He listened to what I needed and was keen to work to solve the problems with complete efficiency.
4th October 2021
Volkswagen Crafter MOT with collection & delivery
Overall
Quality
Punctuality
Communication
SMS contacted me last night to confirm a time to pick up my van, the driver arrived on time. SMS informed me about the work that needed to be done to pass its MOT a cheap price was given to me and I agreed to have the work done. 2 hours later my van was delivered back to me with a years MOT. A very happy customer and will definitely use again
2nd October 2021
Peugeot 3008 Crossover Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
I’ve used Sms a couple of times now and found them to be very professional and very customer focused.Would highly recommended.
30th September 2021
Smart forfour Major Service
MOT with collection & delivery
Air conditioning regas (R1234yf Gas ONLY)
Overall
Quality
Punctuality
Communication
Very efficient drop off and collection service. Price was as expected by ClickMechanic. I'd trust SMS Autocare to service my car again. My only feedback is that it would be good to know if they need parking at my address to leave a van prior to arriving next time, but all sorted smoothly.
29th September 2021
Nissan Qashqai Brake pads replacement - front (all)
Brake pads replacement - rear (all)
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
John,
Was on time, explained everything, agreed a plan if required if MoT failed.
He found one fault before the MOT and rectified it. A very good service and will use them again. The vehicle was dropped off by another man who was very polite and helpful. Well done
29th September 2021
Volvo XC90 Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Very impressed with John: he confirmed collection time, kept me advised through the process, and carried out the repairs in a timely and wallet-friendly manner. I'd happily use this mechanic again.
27th September 2021
Hyundai Tucson MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Mechanic was pleasant. But my tyre pressure is way under what it was when I handed over my car. (Was 35/36 psi and now 33), causing the car to feel heavier and thus guzzling petrol. The wipers are a bit cheap, but cost £36. Also, I had shades on my rear windows for the children I look after in my nanny job; both shades taken down and one of the suckers has been lost! Great that I have an up to date MOT now, but other dramas that I could’ve done without.
Reply from Jon:
Hi Thank you for your review .
We did not touch your tyre pressures or you window blinds as you only had a mot and front wipers that you requested not sure how that has happened but thanks once again for the feedback .
Kind regards
Jon
23rd September 2021
Jaguar XF MOT with collection & delivery
Major Service
Overall
Quality
Punctuality
Communication
Happy with the MOT and service. Mechanic was early and friendly. No problems.
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