Sms , Berkshire | ClickMechanic
(1147 ratings)
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20 years professional experience
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4176 completed bookings
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Active since November 2015
Qualifications
- NVQ Level 1 Qualified
- NVQ Level 2 Qualified
- NVQ Level 3 Qualified
- Other Qualification
- ATA Level 3 Accredited
- Other Accreditation
Sms , Berkshire | ClickMechanic
Jon G
1st February 2022
Hyundai Coupe Anti-roll bar drop link replacement - front (driver side)
Brake discs and pads replacement - front (both)
Brake light bulb replacement
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Communication
Very pleased with SMS, work was carried out in a timely manner, no issues with communication or service.
29th January 2022
Toyota Auris MOT with collection & delivery
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Communication
Car collected as promised for MOT testing. Communication during the day clear about needed work. Returned promptly to my home. Thanks!
27th January 2022
BMW 1 Series MOT with collection & delivery
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Fantastic service. Very happy! Fantastic service. Very happy! Fantastic service. Very happy!
26th January 2022
Ford Focus MOT with collection & delivery
Interim Service
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Communication
Awesome mechanic - they were also kind enough to book a slightly later collection at short notice. MOT carried out and repairs sorted after they sourced the part for me at a great cost. 10/10!
26th January 2022
Renault Scenic Front driveshaft CV joint gaiter replacement - outer right
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This is a smooth and efficient service and car passed the mot. I'm happy with the repair.
26th January 2022
Skoda Yeti Outdoor Glow plugs replacement (all)
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The work was carried out as requested. My car was collected within the expected time and returned as soon as the work was completed.
25th January 2022
Kia Venga Wheel bearing replacement - rear (passenger side)
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Service was very good, communication when the car would be collected great and arrived within time frame as said. However disappointed that had booked in for a problem which we weren't 100% sure what was wrong but told what might be. So this was just replaced rather than confirmed. Spend £245 so would have liked to have been sure the problem had been rectified. I assumed a thorough check would have been done to confirm the actual problem before fixing.
Reply from Jon:
Hi thank you for your feedback.
This job was originally posted on ClickMechanic as ‘supply and fit rear wheel bearing,’ no diagnosis was required as pointed out by yourself as your husband had diagnosed the issue. Hats off to your husband for getting this right, however we were not requested or paid to carry out a diagnosis which would have required extra time to be allocated to the booking.
However, I’m glad you’re happy and the repair has fixed your problems.
Kind regards,
Jon
24th January 2022
Citroen C4 Cactus MOT with collection & delivery
Full Service
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Good work John on the service + MOT + brakes replacement👍
Great value + availability + communication + quality
22nd January 2022
Mazda Mazda3 MOT with collection & delivery
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Brilliant - smooth pick up. Didn't let me know in advance how much the work was though, just took the payment. (not the MOT, that was fine)
21st January 2022
Citroen Xsara Picasso Timing belt replacement
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Communication
SMS provided excellent service. Collected on time, kept in touch and returned early afternoon. Glad I’ve changed the timing belt/pump at a reasonable price.
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