Wayne was pleasant and knowledgeable…… sorted out the problem and is coming back to fix it

Wayne was great and gave me the help and advice I needed to move forward with a big problem I had with a van I bought. I will be contacting him again as I am considering trading my wife in and will need more advice! Thanks for the help mate.

Wayne arrived (it cost £75.00) for him to come out (this is relevant to the rest of the story). My car wouldn’t start and he came to the conclusion that it needed a new battery. I asked him how much they would cost and his response was "a couple of hundred". Wayne left to retrieve the new battery and came back to fit it. I’d gone back inside when he’d left, only to see that I’d had a notification from my bank saying that a payment had been rejected. He then rang me to let me know the payment wasn’t going through. He was charging me £420 something, that’s why it was rejected, if you were wondering. He said the battery would be £200 so I had the money ready, which can only mean, when broken down, he charged around £200 for his LABOUR. Already paid £75 for him to come out. Who needs £200 to literally swap a battery???? He also didn’t make this clear at all until he was already charging my card and I’m not sure he would have discussed it with me at all if the appropriate money had been in there. Just to top it all off, the new battery worked for about a week and upon speaking to another garage, they have confirmed that the issue is actually with the start motor. I’m a young female so it makes me wonder whether he would have tried his luck so much if the client was a grown man. Read more

Very helpful, very fast to solve problem and good communication.
Work carried out completely to fix problem

Wayne turned up in his allocated time slot.
He was very friendly and professional throughout.
He checked my car over and gave me good honest advice about what I needed repairing immediately and what were advised to get fixed soon.
I would definitely recommend Watne

Wayne was very thorough throughout the inspection and provided a very valuable insight in regards to the condition of the car.

Yes Wayne was very helpful. Before he arrived I checked the engine and noticed that a connection had not been made to one of the units. Having repaired many cars as a youngster in the 50s and 60's I can't cope with computers. Anyway he turned the engine on and it was fine. Clearly it was the part that was not connected. I don't know why as it had been in for a computer check. Presumably a mechanic had looked in the engine. Given a lawyer could see the problem I'm surprised they didn't.

Wayne was a very reassuring man, explaining everthing in a manner that was very easy to understand.
His professionalism and manner was of the highest degree.

Wayne was in the time frame he said he would be there and completed the
Diagnostics, he gave me a full explanation of what the results were overall great service. Good value for money. Would definitely use wine again.

Wayne quickly diagnosed what the problem was with leaking coolant. I have a garage who will fix it but needed Wayne’s confirmation of the problem.