Wayne Griffiths , Lancashire | ClickMechanic

(108 ratings)
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35 years professional experience
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422 completed bookings
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Active since October 2023
Qualifications
- City & Guilds Level 2 Qualified
Wayne Griffiths , Lancashire | ClickMechanic
Wayne G
18th September 2024
Infiniti QX50 Diagnostic Inspection
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My Mechanic turned up spot on time, was very knowledgeable and gave me some sound advice on what next steps for repairs might look like.
I would definitely use this service again
13th September 2024
Nissan Navara Car Won't Start Inspection
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Did not tell me anything that I did not no , waste of money
My advice is take it to the garage straight AWAY
Reply from Wayne:
Hi Lisa
Thanks for your review.
Unfortunately your problem could only be properly identified by removing the starter motor and clearly that can’t be done in a 40 minute time slot. I spent a considerable amount of time and effort trying to properly establish your problem. You seemed convinced it was the starter motor before I even arrived and was determined to get it changed, in that sense I would agree that getting a diagnostic for you was a waste of money.
It is, by no means certain that the starter motor is the issue and as I explained in my report you must get it properly checked before you buy a new one, you will not be able to just “send it back” (as you said) if it has been fitted and used and then turns out not to be the problem.
I Am concerned you about to waste a substantial amount of money. I must insist that telling you just what you want to hear isn’t the best way forward and would not be a professional diagnostic. You reported several faults including water loss, power loss in 3rd and 4th gear and not starting and I had all that to investigate before I could decipher your problem and all in just 40 mins.
As I explained, please feel free to call me if you need any further assistance.
Read more
10th September 2024
Volkswagen Caddy Maxi Diagnostic Inspection
Refit pipe to master and slave cylinder. Bleed system
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He was was friendly and polite
Although charging me £125.00 for him connecting a pipe and using a syringe to refill the clutch salve cylinder using my own brake fluid Was a bit expensive.
Reply from Wayne:
Hi Phillip
You booked a diagnostic visit which was £75 from Click Mechanic (I received £43), I attended for that service. I diagnosed your problem and then fixed the issue. I received an extra £35 for my time. specialist tools and 35 years knowledge. I think it’s fair to mention that you had fitted a new master and slave cylinder and was stuck at how to bleed the system up. I’m not entirely sure how much more service I could offer, more than attending for a diagnostic and fixing the problem in the same visit for only £35. I’m sorry you are disappointed with the price but nobody can work for free!
Punctuality: I arrived on time!
Communication: i communicated everything to you including arrival time and when I was on my way!
Quality: I arrived on a diagnostic visit and left you with a fully functional vehicle!
Overall: you were charged £35 for getting you back on the road and without any waiting or the inconvenience and cost of getting your car recovered to a garage! .
5th September 2024
Jaguar XE Tyre Pressure Inspection
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Wayne was very professional he connected the diagnostic reader to my car and went through the read out for the tyre pressure sensor which said everything was ok which meant there could be an intermittent fault. I then took him on a test drive to see if the fault would return but unfortunately the fault did not show. The read out said my car was running ok so we left it at that. Wayne did say that if the problem return to contact him
4th September 2024
Ford Transit Custom Diagnostic Inspection
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Wayne was superb. I dont know, yet, if it fixed. Only time will tell
Thank you Wayne
3rd September 2024
Nissan Micra Car Won't Start Inspection
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wayne was friendly and easy to talk to am happy with his good advice and help
3rd September 2024
Peugeot 207 Plug-in Diagnostic Inspection
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Handy information about car maintenance ,arrived ok with post code problem
2nd September 2024
BMW 6 Series Diagnostic Inspection
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Couldn’t fault Wayne, plugged in diagnostics spent some time going through the system and come back with an answer.
2nd September 2024
BMW 7 Series Diagnostic Inspection
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Wayne was great. A really nice manner, good explanation of what the issue could be, he ran the diagnostics which unfortunately were inconclusive but he gave me some great advice on next steps. I’d use him again in the future.
16th August 2024
Chrysler Crossfire Diagnostic Inspection
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Happy with the diagnosis and I am now able to go back to the company that sold me the car with a report for the warranty.