Dorset Response , Dorset | ClickMechanic

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(1181 ratings)

  • 38 years professional experience

  • 3159 completed bookings

  • Active since July 2014

Dorset Response , Dorset | ClickMechanic

Dorset/Hampshire R
So with 8 years and over 3000 bookings and a 97% 5 star rating .one of the best performers on this site.
Dorset Response is no longer on this site but we are still very much around.
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Paul
17th June 2019
Vauxhall Zafira Brake pads replacement - front (all)
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Quality
Punctuality
Communication

Changed the pads quickly and gave advice about brake disks that dealer had overlooked.

Danny
15th June 2019
Renault Clio Brake discs and pads replacement - front (both)
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Communication

James was on time and very efficient would recommend work was done very fast

Howard
12th June 2019
Ford Fiesta Brake discs and pads replacement - front (both)
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Communication

James was friendly, helpful and quick, I'm pleased with the work done. He found other problems and called Click Mechanic to fix and James will return this Saturday.

James
10th June 2019
Peugeot 107 Basic Pre-purchase Inspection
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He was really efficient and diligent, and really thorough in doing the vehicle inspection.

Jack
7th June 2019
Vauxhall Omega Premium Pre-purchase Inspection
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He was very knowledgable as a mechanic and explained things very well and simplified. He also turned up nice and early meaning before we arrived to look at the car he had already done his work which was convenient. But he did also say that the car drove fine which it really didnt. Took the car up to 50mpg on country lanes, did a brake test and the car nearly took me and 2 of my closest friends off the road, when i broke the car swerved quite a bit to the left leaving me to correct by steering to the right and re-adjusting break pedal pressure. Scary car considering it ‘drives fine’. Other than that like i said this guy really did know his cars and gave me good advice, he put alot into perspective for me including what it may cost me to put the rust right, just a bit confused how he missed such a big thing. We didnt buy the car in the end we were all shaking after the test drive and i probably wouldnt have driven it if he had mentioned this. Communication was ok, he talked over me a few times in conversation when i had questions but maybe he couldnt hear me because it was bad signal i have no way of knowing really. Never saw the bloke though so maybe it would be a better customer experience if the mechanic speaks face to face with you next time instead of just leaving 10 mins before we arrive. Oh well what can you do? Read more

Reply from Dorset/Hampshire:

As i told you its a old car with a engine noise.in fact 30 years old and hasn't been used for a number of months. That noise as i told you, meant the car went on a slow test drive. a short gentle test drive.and recommend to you to trailer it not to drive it.i never performed an emergency stop because of the issues.so taking a car up to 50mph and slamming the brakes on when advised not to.im.glad you took my advice on condition but sad the advice not to drive it wasnt taken up.
Your very lucky that the engine didn't suffer sudden failure driving it up to that speed.
When a mechanic says it shouldnt be driven until recommissioned there is a reason for that .

Martin
5th June 2019
Ford Fiesta Battery replacement (vehicles without start/stop system)
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Friendly, knowledgeable and quick to get the job done. Kept me up to date with the time he would arrive. Halfords had previously tested my battery and said it was fine. But I continued to have days where the car wouldn't start. James took one look at the battery and knew it was no good. New battery supplied and fitted.

Attila
4th June 2019
Vauxhall Insignia Return hose
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Quality
Punctuality
Communication

James did a brilliant job !
He knows what he is doing!
I think I found my future service !
Thank you

Krzysztof
4th June 2019
Suzuki Alto Brakes shoes replacement - rear (all)
Radiator replacement
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Quality
Punctuality
Communication

James was friendly, helpful and his knowledge is on high level. Make his job expertly and quick.

Shannon
3rd June 2019
Peugeot 107 Brake pads replacement - front (all)
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Very friendly and informative, the work was done extremely efficiently and I am extremely happy with it!

Carly
3rd June 2019
Ford Focus C-MAX Alternator replacement
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James was early arriving and finished the job within the hour. Greg service!