Dorset Response , Dorset | ClickMechanic

(1181 ratings)
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38 years professional experience
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3159 completed bookings
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Active since July 2014
Dorset Response , Dorset | ClickMechanic
Dorset/Hampshire R
14th April 2016
Rover 45 Drain & refill Coolant/antifreeze
Engine oil & filter filter replacement
Cylinder head & gasket replacement
Liner shims
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Very reassured to have such an experienced Rover 45 K series technician doing the head gasket etc on my car. His knowledge and experience is very impressive. Knowing the pros and cons of this engine makes the difference between a reliable outcome and a dodgy one. I learnt a lot from James today which will be of great assistance in the future.
13th April 2016
Vauxhall/Opel Corsa-C Rear wheel bearing
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Again very good honest service many thanks
11th April 2016
Vauxhall/Opel Corsa-C Noise At Fast Speeds Inspection
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Very Knowledgable, gave honest opinion of the work required.
Cheers
5th April 2016
Ford Fiesta Plug in and switch off engine light.oil didn't need changing. Including call out fee
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James explained the oil was fine.
Ran a diagnostic test. Which confirmed another issue.
He was friendly, seemed knowledgable but no work was carried out today.
I would have preferred being told the costs upfront before proceeding. He was only 30 mins. I did not realise there would be a call out fee.
But, I now know what needs to be done and will get 2 other quotes before proceeding.
20th March 2016
Mini Mini Front brake pads (all) replacement
Rear brake pads (all) replacement
Fit brake discs
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Strongly recommen Click Mechanic! Very efficient, helpful and professional. Decently use this company again in the future and will highly recommend it to family/friends
6th March 2016
Fiat Ducato Check Battery,plus call out
Call out
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£41 for 10 mins work to establish you couldn't test the battery.
£361 is the additional quote to supply a fit a new battery
So £400+ to fit a new battery - what do you think ???????????
The original quote of £44.00 was to check battery a fit a new battery if needed which would be supplied by me.
Click Mechanic terms stated the charge would only be made once I was satisfied. However, the Charge was made without any reference to me.
No wonder click mechanic get your card details up front - another one for rip off Britain.
Reply from Dorset/Hampshire:
I was asked to plug in and do a full electrical test,i was never told the camper had no power,you asked me to quote for a replacement battery and its a main dealer part only,the price was given including vat.I fully agree the battery is very expensive but a number of phone calls confirmed its a main dealer supply only.
Click don't operate like the AA or RAC with members paying each year and patrols driving round .
I spent in total 2 hours and £30.00 worth of fuel
the £41.00 also includes me driving 45 mins to you and 45 mins back to base.
if you had the battery as you stated you would have I would have fitted it gladly.
1st March 2016
Vauxhall/Opel Insignia Pre-purchase Inspection
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Would definitely use click mechanic again !
27th February 2016
Volvo C70 Fit timing belt
Fit customers parts Front brake discs,pads Front drop links Flush brake fluid Fit water pump when timing belt done. Replace drive belts when timing belt done Replace coolant
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James, the mechanic that did the work on my car was a very friendly, helpful and knowledgeable man. He did all the work to a very high standard.
24th February 2016
Mercedes-Benz CLK Front seat belt replacement
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On time and on the ball. James knew what he was doing and did it very well. A charming man and a gifted mechanic.
I was unaware of the service until I booked earlier this week and I will definately use again
24th February 2016
Nissan Micra Diagnostic
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This guy is brill within 3 minutes I trusted him. Feel safe, and I know I won't be ripped off, 30 years in the business this chap knows what he's doing. Will be doing business again.
Cath
Dorset Response is no longer on this site but we are still very much around.
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https://youtu.be/LK72kK8Ixjs