Turned up when they said had trouble getting parts but sorted from different suppliers and still arrived on same day.

I booked a full service through ClickMechanic with an arrival window of 11am–1pm, but the mechanic didn’t arrive on time and gave no update. I had to call him myself, and he eventually arrived over an hour late after saying he’d forgotten to keep me informed.

During the service it became clear he wasn’t aware of the ClickMechanic point maintenance checklist until I raised it and contacted his manager. He also didn’t bring an air filter, which is part of a full service, and said he would have to come back another time. As I wasn’t available, the part was refunded.

Overall the experience felt disorganised and unprofessional due to poor communication, arriving late, and not being properly prepared. I wouldn’t recommend this mechanic based on my experience. Read more

Thankyou to theses guys
They were friendly on time informative and job well done
Would highly recommend

Very happy with. The work, very good job, Matt is a good mechanic, explained everything about the job, brilliant man.😃

My engine management system told me I needed to change the oil but no local garages could fit me in before a long trip I was making. I found click mechanic on line and gave them a try. I got a slot then following day and by the time I got back from a tennis game the job was done and the mechanic, sorry I didn't get his name, was finished and cleaning iup. It's a great service and my 500 mile trip went without a hitch.

Quick and efficient and also identified a couple of other issues I missed

Matt was great - very happy with the service and advised me on anything my car needs doing next.

​I am writing this to warn others about the dishonest and aggressive tactics used by this mechanic. I booked an MOT and service through ClickMechanic, expecting a professional service. Instead, I met someone who was clearly looking for an easy way to collect fees without doing any actual work.
​Upon arrival, he immediately started discouraging me from proceeding. He claimed the car wouldn't pass the MOT and then said he couldn't perform the repairs anyway. Even when I explicitly stated I was willing to pay for any required parts and labor, he refused, repeatedly pressured me to cancel ("Sorry, love, I can't do that"), and insisted it was "better" for me to cancel the appointment.
​He looked me in the eye and assured me he would handle the cancellation so I wouldn't be charged. This was a blatant lie. He manipulated me into cancelling just so he could pocket a £40 cancellation fee without touching a single tool. It is a disgusting "business model": show up, find an excuse not to work, trick the customer into cancelling, and collect the fee for a "call-out" he sabotaged himself.
​To make matters worse, as soon as I reported that he was the one who initiated the cancellation, he had the audacity to call me on my personal phone and start screaming at me. This is beyond unprofessional; it is intimidating and harassment.
​If you value your money and your peace of mind, do not book this person. He is not a mechanic; he is a specialist in manipulation and aggression. ClickMechanic needs to remove him from their platform immediately for the safety and protection of other customers. Read more

Matt and co were great and fast. Diagnosed needed new pads and got sorted quick. Thank you. Would recommend

Professional and efficient. Matt diagnosed problem and arranged repairs and parts. Completed agreed work quickly and to budget.