Ben was Very friendly and knowledgeable, answered all questions,give information and help

He was very friendly and went above and beyond to help me. I'm so glad I was able to get the car sorted fast and from the comfort of it being outside my house

Ben was communicating all along and went above and beyond to help me out and would highly recommend.

Ben was both friendly and knowledgeable. I was very happy with the work he carried out.

Bob was amazing couldn’t recommend him enough done an amazing job helped me a lot with my car and stopped all my worries. Very kind and down to earth man will book again if I have any problems,10 out of 10!!!

Ben performed a rear brake pad and disc replacement on my Jaguar E-Pace. On the day he was punctual, polite and cracked on with the work.
Unfortunately two days later I had a message on the dash telling me the pads were low. I contacted Ben and he told me it’s likely to be the cheap sensors that he fitted and he’ll order me some more. I didn’t hear from him for a while so have him a nudge. He called me to give some reassurance then I didn’t hear from him again for ages. In the end I raised a case against him (he was pretty prompt to reply then). Thing is now there’s bad blood I don’t want him to work on my car anymore. Plus he also said it may not be the sensor it could be the software makes me doubt his competence.

He also charged an additional £79 to free a brake calliper which took him about 10 minutes. A new calliper is £99 which had I known he was going to charge me so much I would have just had the new one!

So no I’m not happy with Ben (aka bookamechaniconline.co.uk), I would not recommend him and will not use him again. Read more

He was terrific as he gave me some advise about my car, which i appreciated.

Excellent work
Timely and great communication
Work carried out to good standard

He was brilliant. He came out to me and carried out the work professionally. He was knowledgable and explained the issues very well. Very friendly. Would definitely book again.

Ben is clearly highly rated for a reason. Excellent workmanship / knowledgeable / punctual.

Highly recommended