Unity Tyres , Lancashire | ClickMechanic

(100 ratings)
-
30 years professional experience
-
323 completed bookings
-
Active since September 2024
Qualifications
- Industry experience
- RAC Approved Garage Member
Unity Tyres , Lancashire | ClickMechanic
Unity T
20th October 2024
Honda Jazz Brake discs and pads replacement - front (both)
Brake discs and pads replacement - rear (both)
Overall
Quality
Punctuality
Communication
They were friendly and did job quickly but issues was when I called they told me that they haven't got any call from ClickMechanic, it was delayed from 8AM slot to later in the day. However, they did come at 1700 and did the job on the curbs. There is a 12 month warranty as well.
Reply from Unity:
Thanks for your insightful review. You did mention you were going out and needed the car to pick your kids up. When carrying out mechanically repairs at the roadside issues can occur which are out of our control and we try our best to minimise risk of no use of vehicle or delaying customers unexpectedly. Therefore we agreed to come after hours.
Enjoy your new brakes and any issues all work is covered for 12 months / 12 000 miles.
Thanks for entrusting Unity.
18th October 2024
Kia Rio Engine oil & filter replacement
Battery replacement (vehicles without stop/start system)
Overall
Quality
Punctuality
Communication
Unity were a bunch of great blokes, very punctual, friendly and worked quickly to get my car running and back on the road. Would be happy to use them again
17th October 2024
Citroen C4 Major Service
Overall
Quality
Punctuality
Communication
All the mechanics who came to do my service were fantastic and went above and beyond. They had to come back when an issue arose and were working until 10:30pm in the pouring rain.
Reply from Unity:
Thanks for your kind words. As you mention the rain is what caused the majority of our issues! When we commit to work it is covered by a strict charter and guidelines which all our mechanics follow. Due to the mechanical nature of vehicles sometimes problems can arise.
We are happy you are pleased with our services and we are ready for any challenge! We are open 24 hours ensuring you are best placed to receive the best possible service for all your clickmechanic bookings.
16th October 2024
Fiat 500 MOT with collection & delivery
Full Service
Overall
Quality
Punctuality
Communication
Really great service. I’ve been looking for a collection and drop off service as I’ve got busy work life right now.
Mechanic was prompt on collection and communicated throughout the day on progress. Called prior to drop off and provided me with details of repairs.
I recommend Unity. Great service.
16th October 2024
Kia Picanto Diagnostic Inspection
Overall
Quality
Punctuality
Communication
Showed up on time, checked everything professionally and gave me a breakdown of the issues
15th October 2024
Suzuki Ignis Battery replacement (vehicles with stop/start system)
Overall
Quality
Punctuality
Communication
Great job to the guys. Really appreciated me, they came with the wrong battery type for the car even though that’s what it said it was online, and they went and sorted it-no problem. Credit to them for sorting me out
12th October 2024
Ford Focus Engine oil & filter replacement
Overall
Quality
Punctuality
Communication
The guys were very friendly and did a great job they told me that I needed my fuel filter changing aswell which is also booked in for thanks
12th October 2024
Volkswagen Crafter Interim Service
Overall
Quality
Punctuality
Communication
The mechanics came in the allocated time slot and got straight to work with the oil service.
They left everything clean and tidy and were very polite and professional.
I was happy with the run down of other things that need attention also.
12th October 2024
BMW 4 Series Engine oil & filter replacement
Overall
Quality
Punctuality
Communication
Very friendly and patient. Explained the process and work was conducted in a professional manner.
12th October 2024
Mazda Mazda6 Brake discs and pads replacement - rear (both)
Overall
Quality
Punctuality
Communication
The mechanic arrived 30 minutes after 8-10am time slot, so around 10.30am. No one, at any point communicated that they're running late, so eventually I had leave the car for them to sort our during my absence. It looks like they didn't know how to start it to read the mileage from the dashboard (I left the key in the ignition, all you needed to do is press the Start button...) There was a problem with the caliper, but no one called me to address it - they went straight to a additional job quote. I can only hope and trust that the brake pads and discs replacement has been done to a good standard, as I had no chance to see and check it yet.
Reply from Unity:
Hello
Please see your click mechanic app all problems are clearly marked and pictured you left half a key with no transponder which does not activate the ignition. Your mileage is 237000 and you wore down your brakes to bare metal also noted in the app.
You called to say you was considering replacing the calliper anyway and you chose to not correspond further and leave a review. Your car is also missing wheel nuts which we have advised you off.
We have carried out a professional repair and advise you your calliper is leaking as this is a matter of safety and cannot skip around it as it’s literally a matter of life and death.
Your car is unsafe to drive as advised on the app.
We trust you will happy with the services provided and can only apologise for being 30 mins late and further apologise for any delay this may have caused you .
Regards
Unity
Read more
With over 30 years experience in the motor trade we are a on call mobile service on a journey to promptly take care of all your tyres, general servicing & repairs.