BHP Automotive Ltd , Buckinghamshire | ClickMechanic

(112 ratings)
-
14 years professional experience
-
457 completed bookings
-
Active since April 2024
Qualifications
- NVQ Level 1 Qualified
- NVQ Level 2 Qualified
- NVQ Level 3 Qualified
- IMI Member
BHP Automotive Ltd , Buckinghamshire | ClickMechanic
Aqil A
7th December 2024
Audi A3 MOT with collection & delivery
Interim Service
Overall
Quality
Punctuality
Communication
All good, except for punctuality, as I had to wait an hour longer than expected for the car to return.
I received an explanation, but it needs to be rectified longer term.
Changing the dashboard settings was a little irritating.
Reply from Aqil:
Thanks for your review and areas of improvement which we hope we can rectify moving forward, unfortunately parts deliveries can get prolonged which can cause delays in delivering the car back however we do try our best.
Occasionally the dashboard settings get reset when resetting the service light however we will make sure we check this when bringing the car back.
Thanks again for the business. Regards
6th December 2024
Nissan X-Trail Brake discs and pads replacement - rear (both)
Overall
Quality
Punctuality
Communication
Excellent communication, was on time and done a perfect job, would highly recommend
Reply from Aqil:
Thankyou for the kind words, we hope to hear from you again if you do ever need anything. Thanks
29th November 2024
Renault Kadjar Timing belt replacement
Major Service
Overall
Quality
Punctuality
Communication
Aqil was very polite and gave good communications when making the arrangements for the work to be done and on the collection and return of our car. Gave detailed account on what was the planned work and potential future work that would be required following a comprehensive inspection of our car. We were very happy with the work done and will be happy to use him again
Reply from Aqil:
Hi Rae,
Glad we could help get the works carried out for you for your vehicle and that you were happy with the customer service provided. We hope to hear from you again whenever you next need us.
Regards
28th November 2024
Kia Sorento Car Won't Start Inspection
Overall
Quality
Punctuality
Communication
Adil and is team were able to open the car with a dead battery and get it started.
25th November 2024
Hyundai Tucson Clutch replacement
Overall
Quality
Punctuality
Communication
Very responsive and co operative, great communication and got job done on good time - thanks ☺️
25th November 2024
Ford Focus Clutch replacement
Overall
Quality
Punctuality
Communication
Aqil was friendly, punctual and so far the car is driving really well. This service comes highly recommended.
21st November 2024
SEAT Tarraco Brake discs and pads replacement - rear (both)
Overall
Quality
Punctuality
Communication
Absolutely fantastic service from start to finish. Car collected on time and delivered back that same evening with the work all complete. Very competitive price and a lovely person. My car key battery was low and they even replaced that for us free of charge. Recommend without reservation.
17th November 2024
Citroen C4 Plug-in Diagnostic Inspection
Overall
Quality
Punctuality
Communication
On time and cleanly were able to identify the problem and fix it at a fraction of the price quoted by the car manufacturer authorised garage.
12th November 2024
Ford Fiesta Pre cat lambda sensor replacement
Horn replacement
Overall
Quality
Punctuality
Communication
Pre cat lambda sensor and horn were replaced. These are now functioning perfectly. Very pleased.
4th November 2024
Ford Focus Brake discs and pads replacement - front (both)
Overall
Quality
Punctuality
Communication
Aqil was great, very friendly and knowledgable. Kept me up to date with his findings and his prices were more than fair.