Impact Solutions , London | ClickMechanic

(54 ratings)
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7 years professional experience
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384 completed bookings
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Active since January 2024
Qualifications
- NVQ Level 3 Qualified
Impact Solutions , London | ClickMechanic
Ramon T
1st April 2024
Hyundai Tucson Spark plugs replacement
Overall
Quality
Punctuality
Communication
Really impressed with service, raised request for new spark plugs at 10pm night before bank holiday. Job accepted for 8am to 10am slot, they rang to say part delayed (it was Good Friday and request only made night before), but then they came 11am, very friendly service, changed spark plugs and car drove smoothly to Somerset and back.
29th March 2024
Honda Jazz Engine Warning Light Inspection
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Quality
Punctuality
Communication
Friendly staff and I'm happy with the services. And hopefully use them again
28th March 2024
Toyota Yaris Car Won't Start Inspection
Overall
Quality
Punctuality
Communication
Excellent
They fix the problem in 10 minutes the battery was dead they recharge it
16th March 2024
Jaguar S-TYPE Full Service
Air conditioning regas (R134a Gas ONLY)
MOT with collection & delivery
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Quality
Punctuality
Communication
Picked up the car nice and early. Gave me good advice on what additional items had to be repaired and delivered back to me.
Overall, it was good service.
15th March 2024
Ford Focus Full Service
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Quality
Punctuality
Communication
Complete lier basically told me my car was leaking oil all over the place. Then sent pictures of under the car which wasn’t even my car. Obviously doing all this to get more work. Paid another garage to carry out a full inspection. To top it off had loads of change in the car & £2 was missing from when his driver took it & dropped it back off. Please please avoid
Reply from Impact Solutions:
Dear Freddie
Thank you for your feedback. We have send you pictures of oil leak. We did not ask for any extra. We put this on report that as duty of care we need to put.
We have supplied pictures to yourself and on the platform.
9th March 2024
Vauxhall Insignia Brake discs and pads replacement - rear (both)
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Quality
Punctuality
Communication
Very friendly and knowledgeable.
I am very happy with the work done. Very punctual and contacted me before arriving and when bringing back the car.
23rd February 2024
Renault Zoe Lower wishbone replacement - front (driver side)
Lower wishbone replacement - front (passenger side)
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Quality
Punctuality
Communication
Very friendly, good job, picked up early, returned promptly, much appreciated!
23rd February 2024
BMW 1 Series Clutch replacement
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Quality
Punctuality
Communication
He was great, contacted me and updated me throughout and got the work done quick.
13th February 2024
Mercedes-Benz E-Class Brake discs and pads replacement - rear (both)
Diagnostic Inspection
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Quality
Punctuality
Communication
Excellent service. Fast and reliable, the whole process took about 1 hours. Communication was efficient.
10th February 2024
Honda CR-V Major Service
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Punctuality
Communication
Really happy with work completed on car, was updated during the major service
Definitely will be using again as customer service was to a very high service.