More than one person involved made confusing to know who did what or who was in charge, starting with the app. Not even know the name of the people who actually did work in the car. I have to admit that because I'm lorry driver I was unable to always answer the phone and this made communication difficult. Besides all that, they were friendly and overall helpfull, also flexible when receiving my car after hours.

We paid a bill exceeding £700, but no receipt was provided that contained the details of the work.

Had the car for MOT AND Service , at one point the mecanic called and said the car failed the MOT due to cv boot and disc breaks and won’t pass if not changed. I agreed to have them changed , after I have checked the MOT fail reason and found out the disc breaks was not necessary to be replaced it was just a minor and advisory and not major issue as the mecanic told me. He lied just to make some extra money, be careful as his not honest. I paid the jobs done but it happy that he lied.

Happy with work done!
Very professional & explained the problem in details.

I am still crying... went for a headache.. came out with a Cancer.
God God God
A big regret.

We used Impact Solutions and they were great. did it same day, were clear about the extra charges (pollen filter and hand brake) and will def request them again.

Communication was excellent, they were punctual and having my car collected and delivered within my time frame was a real pleasure.
Although I gave quality 5*, I cannot comment on the work carried out. I very much hope it was good, but my car did not have any issues, it just needed a service. Whilst the report and invoice shows what they carried out, I have no idea if it was, and have no way of telling.

They plugged in an iPad and said “see it’s your timing belt”!

Nice guy though, waiting to hear what it would cost to repair, is it worth repairing ?

Why when the timing belt go, did it let all the water out of the engine and how come after it stopped
The first time was I able to start it and limp 3/4 mile back to the flat?

He didn’t answer those questions? Too early to say whether I would recommend anything as my car is not fixed!

Cheers

Michael

Very punctual with good communication - very easy to recommend. Will use again without hesitation!

Fantastic service - would highly recommend. Punctual and friendly mechanic.