First time I used this mechanic no problems, but I feel that they do all they can for a new customer , then once that customer is hooked they don’t give a fig...
My appt was between 8-10 , then 15 mins before 10 Jon Called to say it’ll be a little late as his mechanic was running late.
An hour later I got a call from the mechanic informing me he was at the security gate and wasn’t going to come in!!! I was very unhappy with this and asked why and insisted he come into the complex to pick my car up as all previous mechanics did without any hesitation or problem... He eventually did and when we met there was no apology for being an hour late , also there were no pleasantries from him at all he was very rude. . I asked what time my car would be back and all he said was well when do you want it. I gave him a time and he said OK got in my car and drive off... The next contact I had was him calling me to say I’ve dropped your car off and I’m taking my van , well seeing as the pick up and drop off was from my office , and he was no where to be seen I went outside.. He then appeared gave me my keys and got in his vehicle, My car was no where in sight and it definitely was NOT in my space at my office , he just pointed and drove
Off.. I went to look from my car which was parked a 3 min walk from my office and way past a load of empty spaces he could of used , obviously some petty attempt at retribution as I had dared to question him.
I thought that I had found a good garage with great mechanics and good staff ... although I do believe that the work carried out was good , I will not return to this garage due to the appalling attitude and rudeness I received from the particular person collecting and delivering my car . Read more

Clutch replacement was complicated by need for flywheel resurface meaning a four day job rather than one and £ 80 on the cost. Not mechanics fault obviously. I was disappointed to learn the guarantee was only one year and 12,000 miles. Mr Clutch is two years and 20,000 miles.
It remains too be seen how many miles it actually does, of course.

Car runs like a dream! Love it! Review needs more words. Review needs more words

Fantastic service, collected on time, "fixed" and returned in few hours. Good communication and flexibility.

The job was done without a glitch and my car runs very smoothly. Everything went very well, starting from booking to collection of car and work done and on time delivery. Would highly recommend. Thank you once again.

The work booked was completed without fuss. It was collected, work done and delivered back.

Very smooth efficient and professional.
Thank you

Great service. John found my front brakes needed changing while carrying out the service and contacted me to advise me of it. When asked if he would be able to change it for me and how much It would cost he promptly replied giving me confidence of his knowledge.
Thank you John and SMS team.

Great communication, car collected & dropped back no problems. All work carried out as requested.

Superb I got all in information and a friendly service, 110% Happy all round

Efficient, communicative and on time.

I was happy with the service that was provided.